DSW Co-Innovates a Converged Commerce App

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DSW Co-Innovates a Converged Commerce App

By Jamie Grill-Goodman - 09/09/2016
Footwear and accessories retailer DSW Inc. has partnered with Infor, provider of business applications built for the cloud, on a back-office transformation and a new converged commerce application for modern retailing. DSW operates 481 stores in 42 states, and operates an e-commerce and mobile website.
 
“Meeting customer expectations for a seamless shopping experience is paramount for success,” said Ashlee Aldridge, CIO, DSW Inc. “To be the footwear retailer of choice, we need cloud-based, mobile-friendly software that is built to transcend technological advances, and flexible enough to scale when the market demands it.”
 
DSW joins Infor as a co-innovation partner for Infor CloudSuite Retail, a new, modern suite of enterprise applications delivered in the cloud and designed for today’s retailing landscape.
 
The first part of the partnership is designed to bring a digital transformation to DSW’s operations. Infor CloudSuite, delivered on Amazon Web Services (AWS), will enable the retailer to take advantage of  security features, upgrades with minimal downtime, and access to supercomputing on a massive scale to transform data analysis and decision-making.
 
The second part of the partnership brings development teams from DSW and Infor, including Hook & Loop, Infor’s Manhattan-based in-house design agency, together to develop a new application that will help power the DSW shopping experience and contribute to CloudSuite Retail. This co-development work on a converged commerce, or omnichannel, application will enable DSW to better serve its customers and empower them to control their shopping experience.