Accelerating information from the boardroom to frontline associates enables employees to be informed customer advisors. Download this infographic for an illustrative look at why employee engagement and empowerment is important and how retail technology can help.
Last year Walmart ended its mobile-checkout program, Scan & Go, and launched its associates-powered mobile checkout program. Now it seems theft may be the reason for the switch from self-checkout to associate checkout. Get the details.
BOPIS can help retailers meet need-it-now consumer demand and level the playing field against the online competition. But get it wrong and the service can do more harm than good. See which 10 retailers are getting it right.
Retailers that can navigate changing consumer demands and evolving retail technology, and can seamlessly integrate digital into the store will benefit from the industry’s metamorphosis ― coming out stronger and more profitable on the other side.
Brand Keys’ “2019 Customer Loyalty Engagement Index (CLEI)” shows which retail brands shoppers are loyal to. Find out why Target, Walmart, Home Depot, and T.J. Maxx topped the lists and which retailers ranked above the rest in six retail categories.
As shoppers’ delivery speed and inventory demands increase, artificial intelligence (AI) can help retailers sharpen their supply chains. Download this Infographic to learn the benefits of AI in the retail enterprise.