Fulfillment

Redefining the Last-Minute Shopper During an Unprecedented Season

With everything in flux, now is the ideal time for retailers to ensure their stores and sites are ready for those shoppers dashing through the stores, in-store or online, last minute. Most importantly, retailers need to understand how to cater to these last-minute shoppers to ensure a jolly customer experience.

New Retail Store Concepts: Nike, Ugg, 7-Eleven, Foot Locker

Retail innovation is blazing, even in the midst of the craziest holiday season ever. Nike and Ugg both launched new store concepts this November, while 7‑Eleven and Foot Locker expanded concepts. RIS takes a look at each and gives you the lowdown on the innovation inside.

Sally Beauty Rolls Out BOPIS as Part of Digital Transformation, Appoints New CIO

Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.

Humanizing the Last Mile of Holiday Shopping

Which retailer will win the holiday season? In the era of social distancing, the winner won’t necessarily be the store brand with the best Black Friday deals. In fact, this year, winners will be those that master “the last mile.”

Getting Ahead Of the Demand Shift: How to Win In the Future of Selling

Learn about the hottest tech trend helping aid today’s retailers in managing demand, promotions, fulfillment, assortment and more.

Amazon Offers “Spoiler Free” Fulfillment

To help keep online gift orders “spoiler free,” Amazon is offering options for customers to keep gifts a surprise, as well as track and receive Amazon orders. Uncover Amazon's newest delivery locations and Alexa changes.

Walgreens Overhauls Loyalty Program

Walgreens has relaunched its customer loyalty program as part of its mass personalization efforts and rolled out 30 minute pickup. Get the details.

3 Reasons Why Walmart Is Seeing Unstoppable E-Commerce Growth

Changes in customer shopping behavior throughout 2020 have accelerated the shift to e-commerce, and Walmart was “well positioned to catch and ride these waves," resulting in U.S. e-commerce sales swelling 79%. RIS takes a look at three things helping Walmart keep up with shifting shopper trends and demand.

Reopening the Doors of Retail and Restaurants

Operations have significantly changed this past year. One thing is clear, retailers and restaurateurs must adapt in order to stay in business.

Is Chipotle’s Digital Restaurant the New Look of Retail?

Chipotle Mexican Grill opened its first-ever digital-only restaurant, but the concept isn’t new. Hear from experts on why pickup only may need to be adopted in order for retailers to find growth and continued relevance in the face of changing consumer behavior.

Kohl’s Testing Self-Checkout and Self-Returns In Stores

Kohl’s is experimenting with both self-checkout and self-returns in its stores as it builds out its omnichannel experiences and streamlines operations.

Amazon Dives Deeper Into Grocery

Amazon is expanding even deeper into grocery through its physical store plans and a new delivery convenience. Uncover where the behemoth is launching new garage grocery delivery and expanding its Fresh stores to.

Amazon Reveals Amazon Pharmacy

More than two years after Amazon bought online pharmacy PillPack, the retail giant is jumping into the pharmacy business with the launch of a new store, Amazon Pharmacy, and an Amazon Prime prescription savings benefit for members. Learn more about this big move.

Walmart Meets Holiday Demand With Pop-Up E-Commerce Fulfillment Centers

Walmart is dedicating space in 42 of its regional distribution centers to add “pop-up e-commerce distribution centers” to meet the expected spike in e-commerce orders this holiday season, as well as unexpected peaks in the future. Learn the tech that's making it possible.