Fulfillment

The office supplies retailer is offering customers same-day delivery thanks to a new strategic tech partnership. Find out who Office Depot aligned with to bring the in-demand service to its customers.

Walmart’s home-grown Alphabot tech is finally fully operational and expected to have a transformative impact on its supply chain. See how Alphabot is working alongside Walmart associates to revolutionize its online grocery pickup and delivery process.

The new handheld computers are live across the retailer’s stores and distribution centers and have helped cut operational costs while simultaneously improving customer satisfaction. Get all the details on the next-gen devices.

Buy-online-pickup-in-store, better known as BOPIS, isn’t just a trend — it’s becoming a staple of modern retail. RIS takes a look at how far the retail industry has come with this tech and examines where top retailers are with their BOPIS plans in 2020.

With its grocery client base doubling over the past year, Instacart is investing heavily in its customer experience with the release of a feature-laden new pickup solution. Find out what the new tech can do.

Nordstrom is utilizing a robotic solution to fulfill its west coast beauty orders. See a video of the tech and find out how autonomous mobile robots (AMRs) are helping the retailer gain shorter delivery times, improved in-store stock positions, and an enhanced customer experience.

2019 was a year of big change in the grocery space, but even bigger changes are coming for 2020 – here are the top three trends to keep an eye on.

The regional grocers can now tap into shopper data and behavior, using sophisticated machine learning algorithms to serve relevant product content to customers throughout the shopping journey.

Starting next week Kohl’s stores nationwide will be open 24-hours a day until Christmas Eve to cater to last-minute shoppers. In addition, orders will be available for in-store pickup in as short as one hour.

Amazon said this holiday season was “record-breaking” with “billions of items” ordered worldwide and a surge in Prime usage, including more than 5 million new customers using the membership service in one week alone. Get the details.

Costco's CFO Richard Galanti comments on the club retailer’s website issues during Thanksgiving and its new Instacart pilot delivering Rx to members. Hear what he had to say to analysts.