How to Win the Battle Against Rising Labor Costs

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How to Win the Battle Against Rising Labor Costs

09/19/2019

The “How to Reverse the Trend of Rising Retail Labor Costs” webinar features insights and advice on how a proper workforce management strategy coupled with next-gen technology can help retailers keep labor costs low which still providing superior customer service.

Hosted by RIS News and presented by Kronos, it features industry experts Steven Strohecker, workforce management strategist, and David Spofford, management consultant, analytics both from Kronos. It is moderated by Joe Skorupa, editorial director at RIS News.

The thought leader panel goes deep on why retailers struggle with labor management today and offer concrete ways to solve it. The topics covered include: simplifying analytic reports and refocusing measurements of success, shifting to a mindset of compliance, creating a clear what-a-good-job-looks-like plan of action, and developing a make-it-happen approach.

The full transcript is below as well as the slides from the presentation.