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NRF 2019: Dawn of Experiential Shopping

​​​​​​​Exuberance and a superabundance of innovative technologies were defining characteristics of the just completed 2019 NRF Big Show. Here is my take on all the hottest trends, technologies and breaking news that came out of the amazing NRF Big Show!

Best of NRF 2019: Top 10 Takeaways

As the name implies, the NRF Big Show is enormous. It is impossible to see it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

“Marty,” a tall gray robot with googly eyes, will soon be working alongside grocery store associates. Find out more about the nearly 500 robots coming to Stop & Shop and Giant/Martin’s stores.

Bed Bath & Beyond will turn 40 stores into working labs in support of its next generation store initiatives. Uncover what the 18 up-and-running test stores look like and how they will help define the home goods retailer’s store of the future.

Growth and optimism characterize a dynamic era when retailers are busily engaged in bold transformation. Download the report now.

As Chico’s FAS focuses on its omnichannel strategy, the apparel retailer looks to "rebalance the mix between its physical store presence with its digital network" and has commenced a comprehensive review of its operations. Find out what the future of Chico's looks like.

"By more fully understanding our customers’ interests and buying history, we can suggest new projects in-store and deliver more personalized offers to drive engagement across channels," said Steve Miller, SVP marketing & eCommerce at Joann.

The dynamic partnership includes a plan for the drugstore retailer to pilot store-in-store “digital health corners," connect stores and health information systems to people through their digital devices, and much more.

As part of its omnichannel transformation, L.K.Bennett realized the need to seamlessly blend its in-store and digital channels to offer shoppers a unified experience. Learn how the retailer is making this happen.

How well retailers can integrate weather data into their supply chains to get the right goods into consumers' hands at the right location is increasingly important. Learn how leading retailers are using all the assets at their disposal by using weather data to optimize their sales.

Lolli and Pops, a specialty retailer offering an assortment of confections was looking for a system that would help it automate labor-intensive processes. Uncover what solution was a must for its omnichannel programs.

Jennifer Fleiss co-founded Rent the Runway and Jetblack and recently landed on RIS' "Top Women in Retail Tech" list for 2019. In this exclusive Q&A we take a deeper dive into Fleiss' remarkable experience in inventing new ways for consumers to shop.

Laura Ashley has been able to redesign and internationalize its website so that each territory can customize its online storefront to create seamless, integrated customer experiences. Find out how.

CVS Health CEO Larry Merlo says the drugstore retailer and Aetna are "one company" and its transformation work is already underway. Find out what this means for its new services and concept stores opening.

Target saw shoppers flock to its stores and website over the holiday season. Now it’s reinvesting in its workforce, making immediate changes to Target’s leadership team, including its CIO Mike McNamara, and announces its CFO is stepping down.

Robots are no longer science-fiction fantasies. On the contrary, they have already transformed supply chain operations and entering the store is the next logical step. For some retailers it is happening today.

The new women-only addition to the Big Show provides unique content, experiences, and networking opportunities to all female retailers at the show. You don’t want to miss this agenda built with women in mind.

These female technology leaders are role models for success, helping carve a path to the top for the next generation of industry innovators. Discover who made RIS’ annual look at the most important women in retail tech.

The former Pier 1 CIO has been named the CTO at a major national specialty retailer. See who grabbed the industry veteran and how his decades of experience will be put to use.

Five Below’s long-term vision is to open more than 2,500 stores across the nation. Learn how the discount retailer recently turned its focus to upgrading its in-store technology to support these high store growth plans.

CG sales are on the rise, as the industry continues to be laser-focused on consumer demand. See how the top players fared in this annual ranking of the industry’s 100 most successful.

To help retailers be well-versed when planning their next POS move, RIS’ has combined its annual look at POS software and hardware to provide a comprehensive guide exploring this critical retail technology.

Supermarket retailer Kroger and Microsoft are collaborating to redefine the customer experience using Kroger Technology products powered by Microsoft Azure.

The buy online, pickup in store (BOPIS) revolution is changing the way consumers interact with retailers. Here are five steps to execute a successful BOPIS program in 2019.

Things Remembered was able to deliver an improved omnichannel experience with the ability to scale in preparation for the holiday season last year. Learn how.

The newly developed solutions leverage Google Cloud Platform, BigQuery, and Machine Learning Engine to improve store operations and uncover new sales opportunities

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