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08/30/2021

Lowe’s and Home Depot Respond to Hurricane Ida

Uncover how Lowe's and The Home Depot are moving to support relief efforts after Hurricane Ida devastated the Gulf Coast, as well as how the two will support their own retail associates affected by the storm.
Jamie Grill-Goodman
Senior Editor
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Lowe's will donate $1 million to disaster relief partners and $1 million will support product donations.

Lowe's announced Monday it will donate $2 million to support relief efforts after Hurricane Ida devastated the Gulf Coast, while The Home Depot announced Saturday it was activating its disaster response team to support communities in the path.   

Lowe's will donate $1 million to disaster relief partners including the American Red Cross, St. Bernard Project and others, helping organizations to provide emergency shelter, food, relief and rebuilding supplies and comfort to those affected by Hurricane Ida, it said. An additional $1 million will support product donations.

Lowe's Emergency Command Center activated virtually to prepare for Hurricane Ida on Friday. Lowe's has shipped approximately 500 trucks with emergency supplies to more than 60 stores directly in Hurricane Ida's path in Texas, Louisiana, Mississippi and Alabama. Additionally, Lowe's will deploy more than 240 Emergency Response Team (ERT) members this week to the region. These associates are specially trained and voluntarily leave their home stores to serve at stores affected by storms. They will provide additional customer support and give fellow associates impacted by the hurricane a chance to focus on their families. Another 240 ERT members are ready to deploy in the coming weeks.

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Team Depot, The Home Depot's associate volunteer force, and Volunteers of America assembled and shipped 200 hurricane response kits to the projected area of impact. 

The Home Depot said more than 250 associates from the company’s merchandising, operations and supply chain teams were working around the clock to move truckloads of products to stores in Louisiana and Mississippi, including items such as generators, water, tarps, batteries and flashlights. Team Depot, The Home Depot's associate volunteer force, and Volunteers of America assembled and shipped 200 hurricane response kits to the projected area of impact. 

Meanwhile, Lowe's said stores in the hardest-hit areas will host bucket brigade events to distribute free, critically needed cleanup supplies to help residents after the storm. In the past two weeks alone, Lowe's stores have distributed nearly 2,000 disaster relief buckets nationwide to help communities recovering from storms. Associates at Lowe's distribution centers in North Carolina and Texas assembled the buckets earlier this summer.

"Our thoughts and prayers are with the communities devastated by Hurricane Ida," said Marvin R. Ellison, Lowe's chairman and CEO. "Our stores are continuing to serve their communities when it's needed most, and this $2 million donation to support our nonprofit partners and Pros will help recovery and rebuilding efforts for months to come. In addition, we are assisting our associates in the hurricane's path by helping with evacuation expenses, deploying emergency response teams and doubling our company match through our Employee Relief Fund."

"The Home Depot Foundation is actively working with its national and local nonprofit partners and government agencies to best support communities after this storm,” said Shannon Gerber, executive director of The Home Depot Foundation. 

The Home Depot Foundation is working with national nonprofit partners including Team Rubicon, Convoy of Hope, Operation Blessing, All Hands and Hearts and ToolBank Disaster Service. Ahead of disaster season, the Foundation and its nonprofit partners strategically position emergency supplies in warehouses nationwide for quick deployment to impacted areas. The Home Depot Foundation has committed nearly $5 million to disaster response in 2021.

Lowe’s and Home Depot Ready to Assist Associates  

Home Depot’s employee assistance program, The Homer Fund, is ready to process emergency grants for associates affected by the storm, the retailer said.

In 2020, The Homer Fund gave more than $16 million to associates in need, including more than $1 million to assist families affected by natural disasters and more than $2 million to associates impacted by COVID-19.

Lowe's is said it is offering associates with emergency needs up to $500 to help cover evacuation and preparation expenses. The company also is expanding its financial assistance through the Lowe's Employee Relief Fund. Lowe's is doubling the company's match, contributing $2 for every dollar an employee donates. Lowe's will deploy its mobile disaster relief convoy to provide personal relief kits, showers, washers and dryers and meals to associates in the hardest-hit areas.

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