May 2019

Leading grocers step on the gas to deploy technologies that competitors will find hard to match if they fall behind. Findings in the 4th Annual Grocery Tech Trends Study uncover tectonic shifts in digital strategy and analyze 66 individual technologies that grocers can benchmark against.

Retail robotics are no longer science fiction. Automation is increasingly infiltrating the store, the warehouse, and the road as retailers pivot their strategies to become more customer-centric and to handle fulfillment needs.

Employees can make or break the customer experience in stores. Learn how to harness the right technology to transform retail associates into invested brand ambassadors.

The new iteration of KISS should stand for Keep It Simple and Streamlined, a motto for retailers to focus on creating stores with self-service technologies that are more convenient and easier to shop.

The grocery segment is now one of retail’s most inventive and tech-fueled. See which grocers came out on top in this annual report that ranks the industry leaders across four critical categories.

Tapestry is reshaping its digital and analytics strategy. The Coach and Kate Spade owner has appointed Gap's SVP of digital to lead its digital innovation agenda and has launched a sophisticated Data Labs portal, providing its teams with a personalized suite of data science and artificial intelligence tools.

Nordstrom plans to open two new Nordstrom Local service hubs in NYC this fall. Hear what the retailer told RIS about the new local-centric inventory-free stores.

Retailers often use virtual reality (VR) and artificial intelligence (AI) to attract shoppers, but do any benefits make it worthwhile for the stores to offer on-site experiences?