Personalization

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Personalization

A collection of news, articles and other featured content about Personalization.

The specialty retailer is the first to go live with the new communication technology that allows shoppers to text store-level associates without the barrier of a cumbersome mobile app download.

The apparel retailer’s next-gen customer data and identity platform is unifying the brand’s shopper info and facilitating meaningful personalization in-store and out. Learn the details and how the cutting-edge tech is helping the brand connect with previously unknown shoppers.

What makes a retailer truly innovative? For Stitch Fix it is its ability to turn troves of data into real-world insight that connects with shoppers. Learn how the pure play leverages art and science to win in the subscription market.

Before shoppers hit the buy button the decision to purchase is impacted by various factors including returns policies, fulfillment options and speed of delivery. Once the order is placed every second counts and those retailers that fail to deliver on fulfillment promises will lose customers.

The combined company will provide retailers with a more powerful set of solutions to create standout customer experiences and pursue a shared vision of unified cloud commerce with personalization at its core.

The NRF Big Show is massive, and no matter how hard you try you just can’t see it all. Check out RIS’ annual wrap up report and catch up on what you might have missed.

As the name implies, the NRF Big Show is enormous. It is impossible to see it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

These female technology leaders are role models for success, helping carve a path to the top for the next generation of industry innovators. Discover who made RIS’ annual look at the most important women in retail tech.

Frederick’s of Hollywood use data-driven experiences to build customer journeys that resonate. Find out how in this exclusive case study.

Learn how one of the nation’s largest book retailers will bolster its loyalty program and engage customers.

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