Personalization

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Personalization

A collection of news, articles and other featured content about Personalization.

In this unique Special Report, RIS uncovers why a small group of retailers are scoring big gains in the battle for consumers and how they are reshaping the competitive landscape. Join us as we examine consumer behaviors in grocery retail and the significant steps retailers are taking and the technologies they are implementing to respond to them.

In order to deliver a more modern customer experience and retailer services that increase engagement, retailers need to marry front-end operations to back-end operations. Download this exclusive infographic to discover how to suceed by building efficient digital processes on both side

By moving to a modern customer service platform, the craft retailer reduced its email response times by 70%, while delivering more personal service. Find out how.

Digital technology inside stores benefits both customers and retailers if it is done right. These four challenges must be addressed to successfully embed an operational foundation for delivering personalized in-store experiences.

Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.

The fast-fashion apparel retailer’s new e-commerce platform includes next-gen search, navigation, recommendations and personalization capabilities. Find out how these new capabilities are helping take the rue21 online experience to new heights.

The writing is on the digital display wall: the physical store of the future must be infused with technology if it’s going to survive. This exclusive RIS special report explores how retailers are rethinking their brick-and-mortar models and piloting new tech solutions today in order to develop the flourishing store of tomorrow.

The century-old apparel manufacturer and retailer continues to scale its physical presence across the nation and around the globe. This RIS exclusive explores how the iconic leather goods brand employed paid social to help launch its new Chicago store.

The surging jewelry retailer has deployed a cutting-edge retail management solution to ensure customers receive the level of service they have grown accustomed. See which solution suite Kendra Scott implemented and how it is helping associates do their jobs better at scale.

The new hyper-curated service is made possible by the company’s increasing gains in data science.

The California Consumer Privacy Act (CCPA) is due to take effect in 2020. What should retailers know?

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