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Personalization

A collection of news, articles and other featured content about Personalization.

How to Ensure that the Data Retailers Collect Is Put to Good Use

Group customer data can guide retailers to design the correct marketing strategy, promote the right products to the right people, and make sure that all their efforts are highly targeted. 

RIS CIO of the Year 2020: Sarah Miller

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

CVS Health will continue to invest in its tech infrastructure as part of its plans to deliver more personalized and localized health care services.

Tractor Supply Company says it’s putting its customer data into action and using artificial intelligence to communicate one-on-one with customers.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

A guide to the major trends from the show, this webinar also features learnings from Aptos’ Customer Experience and Overall Integration indexes.

View on-demand!   Digital and physical retail are converging. The beauty and strength of stores are combining with the efficiency and intelligence of digital technologies to create a convergence that is redefining retail.
 

Retail has been rapidly evolving and 2020 will be no different. To stay ahead, retailers need to know the hot trends before they emerge. You don’t want to miss industry insider Justin Honaman’s annual look at the top retail tech trends to watch in the New Year.

PersonalizationMall.com, which lets consumers and corporations customize a wide range of home goods and keepsake items, will become a wholly owned subsidiary of 1-800-Flower.com.

Given its crucial spot in the entire path to purchase, choosing and implementing a POS can be nothing short of nerve-wracking. We take a deep dive into the evolution of the POS systems delivering transformative shopping experiences.

The apparel company has rolled out RFID technology across its fleet, upgraded its in-store staff-optimization tools, and gone all-in on its social promotions.

Retail is undergoing a period of rapid evolution, and much of that change is being introduced by new players in the market. Now in its second year, RIS takes a look at the retail startups we believe are having the greatest impact on the industry thanks to their unique business models.

Until now, all fast-moving consumer goods brands have been able to grow rapidly and at a steady pace, but lately businesses are facing tremendous pressure to sustain a constant growth rate.  Some crucial factors behind such pressure include evolving consumer behavior, hyper-competitive busi

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