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Personalization

A collection of news, articles and other featured content about Personalization.

Tanger Outlets Launches Virtual Concierge Service

Tanger Factory Outlet Centers has launched a virtual shopping concierge service that aims to give shoppers the outlet shopping experience without leaving home.

Retail and Consumer Good Analytics Study 2020

Retail and Consumer Good Analytics Study 2020

RIS and CGT uncover the analytic shifts happening in retail and consumer goods today and benchmark the industry’s analytic maturity in this interactive and exclusive report.

The new personalization platform will allow Walgreens to launch an individually tailored prescription experience and Boots to launch a bespoke beauty experience, among other personalized offerings. Get the details.

RIS examines the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

Hobbycraft leveraged AI to employ specific personalization strategies that allowed them to meet their goals and exceed expectations.

It might seem like digitalization is removing us from meaningful interpersonal connections, but many companies are actually using technology to establish a human, yet digital, touch.

When it comes to operating with purpose, luxury online retailer Olivela has been putting its money where its mouth is from the get-go.

Despite consumers being accustomed to the convenience and speed of e-commerce, they still value customer service and support — that is, a human connection — above all else.

While there isn’t a crystal ball to see how the industry will be fully impacted, there are certain strategies retailers can employ now to successfully pivot their marketing.

A multi-year strategic agreement will enable AT&T to deliver highly-tailored customer experiences seamlessly across retail, marketing, online, business and more. Get the details.

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