It is all about the experience. That is the trending mantra across the industry, and the heart and soul of the retail renaissance. Check out how leading retailers like Walmart, Amazon, DSW and lululemon are leading the charge on the experiential retail front.
Disruptive change was the clear focus of the just concluded GroceryShop event in Las Vegas, where grocers and food brands caught up with the latest innovations in artificial intelligence, computer vision, robotics, machine learning, voice command and autonomous delivery.
By building and centralizing its data platform, Gap can now apply advanced analytics and machine learning to gain a comprehensive understanding of customers across channels, and deliver personalized merchandising, marketing and customer service.
Nordstrom is doubling down on creating a next-gen customer experience, opening two new stores with unique services that reflect the needs of customers who live nearby. Additionally, a new online feature will provide customers with a real-time view of inventory available no later than next day.
At the Retail Experience Summit, RIS honored six of the industry’s greatest innovators and visionaries at its annual CIO of the Year Awards. See which retail technology leaders took home the well-deserved hardware.
These 10 innovative retail leaders are out in front of the pack setting the pace for change in their organizations and the industry. See which transformative retailers made RIS’ annual look at the retail industry’s fastest rising executives.
By using data insights to expand staff knowledge and deepen the customer relationship, retailers are turning new technologies into rising revenue, creating unique and personalized experiences for customers across all channels.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.