Personalization

Press enter to search
Close search
Open Menu

Personalization

A collection of news, articles and other featured content about Personalization.

The Power of AI-Driven Customer Loyalty

As retailers look to make up for sales and win back customers, it is more important now than ever before to illustrate a true and deep understanding of consumers’ wants and needs to cater to them effectively and ultimately generate revenue and drive customer engagement for the long-term.

With most shoppers already primed for an omnichannel shopping journey, it’s time for retailers to leverage technologies that offer a seamless experience across channels and help consumers feel safe when shopping in-stores.

For those that survive and thrive post 2020, technology will be at the heart of all parts of the business. To stay ahead, retailers need to know the hot trends for 2021. You don’t want to miss industry insider Justin Honaman’s 8th annual look at the top retail tech trends to watch in the New Year.

Connecting with and capturing the attention of customers amid a sea of shopping options is a near-impossible feat, but with clienteling technology and fresh customer data at their fingertips, retailers can set the standard for rewarding and memorable experiences.

AR offers retailers an accessible way to engage and connect with consumers and soothe their fears through uncertain times.

RIS explores what consumers really want and what retailers need to do to meet those needs as part of a panel discussion with Sprouts Farmers Market.

Grocery is evolving rapidly right now and customer needs are changing through COVID-19 and beyond. RIS talks with Ron Bonacci, VP of marketing and advertising, Weis Markets, to learn how up-to-the-second recommendations based on behavior and location are meeting new needs.

Despite current conditions, there are some retail success stories emerging. Learn what makes some retailers succeed when others have filed for bankruptcy protection or even liquidated because of the pressure.

Stich Fix continues to harness its data flywheel and innovate new solutions for its customers, a move that is paying off for the online personal styling service. Learn the three things setting it apart from the pack.

Convenience chain Yesway is determined to make its way during this turbulent time with a relentless focusing on its brand promise of keeping stores going 24/7.

The increase in e-commerce activity created a demand for hyper-personalized digital shopping experiences driven by AI technologies. As these technologies gained a stronger hold, they will shape how we can reinvent retail stores in 2021.

Show More