Lowe's is adding pickup lockers at all of its U.S. stores. Learn more about the BOPIS tech and how it will improve the customer experience this holiday season.
“We are learning a tremendous amount about our own customers, including things we weren’t even aware that we didn’t know,” Eric Rush, QuickChek’s digital marketing and advertising manager, said if the launch. Learn more.
Kroger has teamed up with a visual artificial intelligence company to redefine its customer experience. Learn about the technolgy it plans to deploy at 2,500 stores across the country.
The retailer launched its new progressive web app technology earlier this year and has continued to expand it in the wake of the pandemic. Learn how the tech helps make customer trips to the pharmacy safer and easier. Lear
One benefit to the postponed EMV liability deadline: It’s a major opportunity to get the most bang for your buck — and meet new customer needs — by upgrading to the most modern automated fuel dispenser (AFD) technology. Learn how this tech helps retailers capitalize on a major consumer trend.
More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.
COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.
A fast-evolving market is forcing retailers to accelerate their transition to fully digitized stores. But smart tech innovations put a lot of demands on the network. Find out which elements of a strong digital infrastructure are especially important to ensure these technologies deliver a great customer experience. Agile, digitally enabled retailers rely on key store technologies to quickly adapt to change. Here are the must-have capabilities to ensure your digital infrastructure is up to the task.
SCHEELS associates can now move across departments to guide the customer to more relevant offers and merchandise. Find out how this sporting goods retailer is winning over shoppers this season.
Amazon has opened its first namesake grocery store, Amazon Fresh, in Woodland Hills, CA, and, as you’d expect, it’s packed with retail innovation. See videos, photos and more of the freshest new store in town.
As your customers get ready for a new school year, they’re going to be looking for — and giving priority to — retailers who make a personal connection while making them feel safe.
The Kroger Co. is piloting a way for shoppers to use their mobile devices to checkout using NFC technology – eliminating physical contact. Get the details.
“Our technology capabilities are becoming a strategic advantage for Tractor Supply,” CEO Harry Lawton said, as the retailer boasted unprecedented sales during the COVID-19 pandemic. Find out what retail technology its investing in to continue the trend.
