POS Evolution

1/6/2012
With mobile infiltrating the retail landscape, this isn’t your traditional POS anymore. As retailers continue to look into getting the most out of their POS systems, more and more vendors are adapting their solutions or creating new ones that support mobile and tablet POS capabilities.
In the first edition of RetailScapes, RIS lists some of the major vendors of POS solutions and highlights recent news and retailer deployments.

International Win
Cornell-Mayo recently rolled out a pilot of its Omnistore POS solution in new Eileen Fisher stores in London, England, joining major U.S. retail clients including Barnes & Noble, Neiman-Marcus and Saks Fifth Avenue.

Small Store, Big Innovator
Just for the holidays, Moosejaw implemented CrossView’s new handheld mobile POS in each of its stores throughout the Midwest, and the retailer plans to outfit all of its new stores with the handheld technology as it expands into more markets over the next 12 months. Moosejaw is among the first retailers of its small size to embrace the technology, joining well-known and considerably larger brands such as Apple, Old Navy, Nordstrom and Home Depot.

Creating a Foundation
O’Reilly Auto Parts is using OneView Commerce’s Enactor Commerce Platform as the foundation software for delivering POS and other commerce solutions to its 3,700 stores nationwide. The solution will enable O’Reilly to tailor business process flows to meet its unique business requirements while supporting its traditional POS. The solution provides O’Reilly with a foundation for increasing agility and will align with overall strategic objectives.

POS on the store floor
LightSpeed recently released LightSpeed for iPad, allowing retailers to offer a next-level personalized selling experience combined with inventory scanning, wireless payments and the powerful retail workflows of LightSpeed on the world’s most popular tablet. Transactions can be completed with a few taps and a credit card swipe, all right on the iPad.

Picture Perfect Transactions
MI9’s latest version of its MI9 Store POS solution recently hit the market. MI9 Store 8.0 guides users through each step and prominently features both a receipt image of the transaction and a photo of the product most recently scanned. The solution easily interfaces with the recently released MI9 Retail Hub, which provides real-time data to support sales, product and inventory lookup and cross-channel fulfillment.

Speedy Checkout
Cherry Hill Photo, a provider of promotional photography services to over 350 malls, shopping centers and department stores in the U.S., recently implemented POS-J from UTC Retail. “With POS-J, we will be able to improve the customer experience by getting them through the checkout quicker,” says Ed Warchol, president of Cherry Hill Photo. “We will also have better access to more timely sales data.” 

RETAILSCAPE: POS SOLUTIONS

The chart below is a comparison guide of product specifications and functionalities in a specific category to help retailers begin their search for vendors in the RFP process. The chart is not a comprehensive resource. Please visit vendor web sites for further information.
Company Name/Web Site
Solution Description
Key Clients
Cegid

www.cegid.us
Yourcegid Retail POS Solution features integrated analysis of best sellers, store performance, monitoring objectives and more; inventory management; customer relations and loyalty management; automated replenishment; and staff management. • Guess
• L'Occitane en Provence
• Quicksilver
Celerant Technology Corp.

www.celerant.com
Celerant Command Retail Real-time management system integrates all channels of a retail enterprise, including POS. • Robert Wayne
• Farmer's Furniture
• New Era
Cornell-Mayo

www.cornell-mayo.com
Omnistore Solution has advanced features including interstore item location, numerous views of store and chain information and real-time data trickling. Supports all major platforms and mobile operating systems • Barnes & Noble
• Neiman-Marcus
• Saks Fifth Avenue
Crossview

www.crossview.com
CrossView Mobile Point-of-Sale Solution Based on Apple iPod Touch, solution is integrated into cross-channel commerce platform, allowing associates to review customer information, perform item searches and determine available quantities and pricing. • Moosejaw
GK Software

www.gk-software.com
GK/Retail POS Scalable solution supports the ARTS data model, is completely platform-independent and available on iPod or iPhone. Also supports all forms of loyalty and promotions media including coupons, vouchers and gift cards. • EDEKA
• Jysk
• X5 Retail Group
IBM

www.ibm.com
IBM 4690 Application combines checkout support, electronic marketing, data maintenance, account management and other business processes in a versatile, cost-saving package. • The Co-operative Food
• SGM Distribuzione
• SuperPharm
Lightspeed

www.lightspeedretail.com
LightSpeed Solution includes front-counter and back-office retail management for Mac, mobile POS on iPod or iPhone, e-commerce and an interactive sales tool for iPad. Solution is multi-user, multi-store and extensible through a developer API. • Fender
• Bang & Olufsen
• NO FEAR
MI9

www.mi9retail.com
MI9 Store Whether conventional or mobile, POS solution offers information for cross-channel sales and customer loyalty, as well as back office capabilities including inventory, financial and employee-related functions. • Marvins's
• Home Depot Mexico
• Aubuchon Hardware
Microsoft

www.microsoft.com/dynamics/retailsolutions
Microsoft Dynamics AX for Retail Solution offers role-based, end-to-end integration for POS, multi-channel management, store operations and merchandising. Cross-channel scenarios and customer order features help deliver personalized customer service. • DAVIDs TEA
• Mattress Firm
• Swiss Farms
Motion Computing

www.motioncomputing.com
CL900 SlateMate Solution combines the ability to process payments, manage inventory status or gain insight into customer detail directly at the point of sale. Mobile solution helps complete transactions more efficiently by taking orders on the sales floor. • Rooms to Go
NCR

www.ncr.com
RealPOS Solution family includes a comprehensive line of POS terminals as well as peripherals such as receipt printers, cashier interfaces/keyboards, consumer information displays, fingerprint readers, cash drawers and electronic payment terminals. • Tully's Coffee
• Tesco
• Warehouse Market Inc.
OneView

www.oneviewcommerce.com
Enactor Retail for Store Solution leverages SOA-based, business process-driven architecture to interconnect disparate applications via one commerce-driven platform to enable seamless cross-channel operations. • O'Reilly Auto Parts
Oracle

www.oracle.com
Retail Point-of-Service Solution offers advanced price execution, line buster retrieval for rapid transaction completion and item messages to communicate information to the employee within the transaction. • Abercrombie & Fitch
• Kirkland's
• Sainsbury
Retalix

www.retalix.com
Retalix 10 Store suite combines a unified engine, innovative agile architecture and state-of-the-art retail applications that work together seamlessly to streamline deployment and management of multiple customer touch points, stores, promotions and loyalty programs, all while delivering a superior customer experience. • Tesco
• Shufersal
• Printemps
SAP

www.sap.com/retail
SAP POS Suite of highly configurable and integrated POS applications that provides powerful functionality for store-level management and reporting. • Family Dollar
• Phillips-Van Heusen
• Fossil
Starmount

www.starmount.com
Engage Mobile selling application enables associates to deliver more personalized shopping experience from point-of-interest to point-of-sale. Solution provides full transaction capabilities and product details and availability. • Urban Outfitters
• Anthropologie
• Free People
UTC Retail

www.utcretail.com
POS-J Application suite includes POS, back office and corporate administrative functionality. Fully Java-based with a browserbased architecture, POS-J is engineered for retailers who want to minimize their investment in store systems hardware. • Clearwire
• Dunn Edwards Corporation
• Music & Arts
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