Research

2023 Retail and Consumer Goods Analytics Study: The Analytics Advantage
RIS and CGT’s annual Retail and Consumer Good Analytics Study benchmarks the two industries’ analytic maturity and highlights the big bets being made on next-gen technology to ensure organizations keep pace with the business leaders. Find out where your company ranks among the industry’s best.
33rd Annual Retail Technology Study
Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.

Research and Reports
Store Experience Study 2023: Remodeling Retail
The annual “Store Experience Study” represents the 20th year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the retail industry’s tech investment plans for today and into the future.
Research
RIS Software LeaderBoard ‘23
RIS' 22nd annual look at the industry's best solution providers based on customer satisfaction rankings from retail end users. Where did your trusted partners rank?
Research and Reports
RIS Supply Chain Technology Study 2022: Take Back Control of the Retail Supply Chain
RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends investments retailers can make to take back control of their supply chains.
Research and Reports
Grocery Tech Trends Study 2022: The Next Horizon for Food Shopping
In our 7th Annual Grocery Tech Trends Study, uncover the top grocery trends for 2022 and beyond and learn how retailers are using advanced technology to aim for the next horizon.
Research and Reports
Improving Omnichannel Solutions Testing and Deployment to Provide Customers Differentiated Experiences
Retailers must develop and upgrade their omnichannel solutions to meet customer demands. Benchmark the omnichannel solution testing conducted across the industry, and pinpoint where retailers can improve both their innovation and execution efforts.
Research and Reports
Your Ticket To Omnichannel Success: Centralizing Commerce Platforms to Strengthen Customer Relationships
Today’s customers expect a seamless and personalized experience regardless of where they choose to shop. Benchmark the current state of unified commerce platforms across the industry, and pinpoint where your peers are investing to create meaningful connections with customers.
Customer Engagement
Building Shopper Loyalty in the Customer-Centric Age
Discover how your retail peers are building meaningful shopper loyalty and the technology they depend on to turn casual shoppers into long-term fans of the brand.
Research
2022 Retail and Consumer Goods Analytics Study: A Future Redefined
RIS and CGT’s annual "Retail and Consumer Goods Analytics Study" benchmarks the retail and consumer goods industries’ analytic maturity and identifies key investment trends. Learn where your company ranks among today’s leaders.
Workforce Management
The Evolving State of Workforce Management
Uncover how your retail peers are leveraging modern workforce solutions to lessen the impact of rising wages and the ongoing labor shortage. See where they are investing today to ensure happy employees tomorrow.
Sponsored
Research and Reports
SAP Retail Survey Results 2022
Exclusive survey results: see how leading retailers are navigating post-pandemic customer engagement.
Research and Reports
RIS’ 32nd Annual Retail Technology Study
Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.
Store Systems
2022 Store Experience Study
Benchmark your store technology stack against your peers and discover the industry’s tech investment plans for today and into the future.

A collection of RIS News' Benchmark Research and Targeted Research reports for the retail industry can be found here.