Research

Omnichannel fulfillment is essential, yet findings in our study indicate few retailers actually do it well. Download this targeted research to benchmark your efforts and shape your upgrade plans.

This benchmark research assess your organization’s strengths, weaknesses and competitive position from the consumer’s perspective. Download the report to help cross the great consumer divide.

Insights from 5,000 shoppers underscore the importance of aligning retail strategies with consumer trends in click and collect, emerging channels and competing with Amazon.

Download RIS/CGT's latest analytics research report and benchmark your organization's analytics maturity against the industry leaders. 

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

The just released RIS/Gartner Retail Technology Study validates three dynamic shifts in retail are taking place in 2017 – unified commerce, personalized marketing and customer engagement.

Download the 14th Annual Store Systems Study and examine the widening gulf between IT leaders and laggards and benchmark your efforts against the industry’s leaders.

Download the must-read RIS Software LeaderBoard to cut through the marketing hype and find out how vendors stack up in head-to-head rankings and top-10 lists based on customer satisfaction.

The Millennial generation's affinity for technology, especially the smartphone, is reshaping retail. Download this Custom Research Report to find out how selling channels, mobile strategies and digital transformation are adapting to Millennial shoppers.

Download this Customer Research report to find out why retailers are searching for a lighter, leaner, cheaper way to manage and maintain store technology.

Download this Custom Research report to identify priorities for leaping ahead in your digital store transformation.

Instead of blaming associates for slumping sales innovative retailers are arming them with the tools to succeed.