Research

RIS surveyed 3,000 consumers to discover the behaviors and preferences that build emotional connections and how retailers can fine tune strategies to meet ever-changing needs.

Emotional connections are the secret to success for retailers who have strategically built deep relationships with their customers. Find out which retailers, strategies and technologies are the keys to making emotional connections.

Leading grocers step on the gas to deploy technologies that competitors will find hard to match if they fall behind. Findings in the 4th Annual Grocery Tech Trends Study uncover tectonic shifts in digital strategy and analyze 66 individual technologies that grocers can benchmark against.

The future of artificial intelligence is bright with promise and fuzzy with hype. Cutting through the buzz, one thing is certain – AI will drive a stake through the heart of time-consuming, linear merchandising processes and managing by averages.

The new iteration of KISS should stand for Keep It Simple and Streamlined, a motto for retailers to focus on creating stores with self-service technologies that are more convenient and easier to shop.

With so much riding on effective inventory management it is surprising that many retailers struggle to master their supply networks, which are key to achieving financial goals and customer satisfaction.

Fear of falling behind omnichannel shoppers is driving grocers to deploy new technology at a furious pace. This tipping point is analyzed in depth in the recently released "2019 Grocery Tech Trends Study."

Reinventing retail is an obligation to the consumer, an essential commitment that is critical in a dynamic, fast-moving and fiercely competitive marketplace.

Retailers not only struggle to manage the workforce in a tight labor market, but with shockingly low labor forecast accuracy.

A second phase of the cloud revolution is emerging that opens the door to a wide range of technology and organizational benefits. Find out what it means in retail and why it is important.

A tight labor market multiplies workforce management issues, which is bad enough, but even worse is struggling with shockingly inadequate labor forecast accuracy.

The annual must-read report ranking the best of the best in retail technology. Download this report to see which retail software providers ranked in more than 50 head-to-head charts.