Inspiring ideas that produce “aha” moments are out there but difficult to find, which is why RIS sponsored a shark-tank competition at the recent Retail Executive Summit.

Twelve months and an economic cycle ago, CEO Bill McDermott of SAP emphasized the importance of “empathy” at the 2016 Sapphire Now user’s conference. But that was then.

A question hung in the air during the recent Aptos user's conference that goes something like this: "How am I doin'?" It's been two years since the mid-size enterprise software company spun off from parent Epicor taking with it a small executive team

Retail has entered a reset moment, a time of big winners and bigger losers.

Artificial intelligence is at the peak of the hype cycle so you know what comes next, right? Some sort of trough or plateau maybe? Not this time.