A tight labor market multiplies workforce management issues, which is bad enough, but even worse is struggling with shockingly inadequate labor forecast accuracy.

Reinventing retail is not an option. It is an obligation to the consumer. These takeaways from the 2019 RIS Retail Technology Study will help you chart a strategic course.

Earth’s mass extinctions discovered in the fossil record are tragic. For the losers. Survivors, however, benefit and thrive. The same is true in retail.

Phase one of retail’s cloud revolution is well underway, but even as it gains momentum a second phase is emerging that will transform software architecture, platforms and infrastructure.

If you want a good snapshot of the the drivers of change in the retail industry directly from those doing the driving, go to ShopTalk.