The point of sale has a new struggle: COVID-19.
Last month, the Federal Reserve said the COVID-19 pandemic has "significantly disrupted the supply chain and normal circulation patterns for U.S. coin” and noted that coin deposits have declined significantly from depository institutions to the Federal Reserve, while the U.S. Mint’s coin production decreased due to measures put in place to protect its employees.
Meanwhile, The Centers for Disease Control and Prevention have recommend grocery or food retail workers encourage customers to use touchless payment options, when available, and minimize handling cash, credit cards, reward cards, and mobile devices, where possible.
Retailers both big and small are beginning to react.
Kroger, Walmart, and Wawa are among several larger retailers responding to the shortage by asking for exact change, electronic payment, or by stopping the return of change altogether.