Retail's Pause is Over: Let's Look Where Tech Investments Might Be Headed Now
In the blink of an eye, retail has changed forever.
As COVID-19 has spread across the globe, retailers have been forced to explore untested business models just to keep operating in a new, restrictive reality. Even for an industry accustomed to disruption, the widespread shuttering of doors has been like a kick in the teeth to some.
But retailers are resilient. They’ve found new ways to survive — and in some cases even thrive — during this unprecedented crisis. They’re brushing themselves off, adopting new SOPs, and deploying tech on the fly to ensure customers can still purchase the goods they need.