RIS News Webinars

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Employer of Choice: How Retailers Like Heinen’s Use WFM Strategies to Attract and Retain Frontline Staff

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Thursday, June 8, 2023 at 2:00 PM ET

Retailers are reexamining their current workforce management strategies amid labor and environmental uncertainties and changing worker expectations. Join us for this exclusive webinar as Heinen’s Grocery Store, Logile and RIS News expand upon key points from RIS’ report Managing Talent: Win-Win Workforce Management Strategies for the Retail Frontline with new insights around industry-leading innovation and examples of what is working at Heinen’s. Learn effective, exciting approaches you can leverage now, and evolve your employer value proposition to attract and retain frontline staff while optimizing operations.

We will explore:

  • Retention through better engagement and flexible opportunities to deliver work-life balance
  • How accurate forecasting and WFM platforms can serve as a strategy to increase job satisfaction while improving operations and customer service
  • Building a staffing strategy for optimal labor utilization while providing associates the hours they desire
  • Wall-to-wall, priority task and flexible scheduling to cover business needs while meeting associate preferences
  • Strategies retailers can use at the store level to help you become an employer of choice 


  • Phil McElfresh
    Director of Labor and Process Improvement, Heinen’s Grocery Store
  • Brian Monaco
    Vice President of Solutions Marketing, Logile 
  • Dan Bursik
    Senior Vice President of Product Management, Logile
  • Maia Jenkins
    Editor, RIS

Harnessing the Power of Customer Data Analytics to Improve Experience and Drive Growth

Thursday, June 22, 2023 at 11:00 AM ET

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Companies everywhere are striving to up their consumer experience game. Join this webinar to learn how companies are creating a seamless, delightful, personalized experience by starting with a strong data analytics foundation.