RIS Talks

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RIS Talks

A collection of RIS Talks Q&As with top retail industry leaders. 

RIS CIO of the Year 2020: Sarah Miller

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

An Inside Look at How Office Depot Ditched All of its Paper-Based Processes

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability. To get to the bottom of this complex issue, RIS interviewed Heidi Dethloff to discuss how fresh foods impact grocery shrink and what grocers can do.

At a time when brick-and-mortar stores are closing, the grass is greener at PGA TOUR Superstore, which grew its customer base by half a million in 2019. Hear how the golf retailer is winning over customers with experiential retail in this exclusive interview with its SVP of operations, Randy Peitsch.

The e-commerce start-up partners with social media influencers and brands to reach consumers who want anything but mainstream.

When Shinola was plotting its holiday 2019 promotion strategy, it knew it wanted to do something different and unexpected that season.

With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates. Uncover how Jacadi leverages the power of personalization to get closer to their customers and increase the relevancy of each and every customer engagement.

The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.

Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.

The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.

The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.

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