Schnucks’ chief data and deputy chief information officer, Tom Henry, outlines how the supermarket's tech investment has eased up scheduling issues, increased forecasting accuracy, and allowed the company to meet staff needs more effectively.
In this conversation with RIS News, UNTUCKit's Kaitlin Gottlieb outlines how the company's early tech investment has empowered retail associates, boosted visibility, and streamlined back-end processes.
RIS’ fifth annual look at the top women in retail technology salutes the female technologists redefining the industry that touches the lives of millions of consumers. Read about their latest retail technology projects, greatest accomplishments, what they think will impact retail’s future, and more.
Shoppers are used to the ease of online shopping and the depth of information digital commerce provides on products and retailers' values. But stores are still are core part of most retailers’ strategy and should be a living representation of the brand.
When Freshly, the Nestle-owned subscription service focused on delivery healthy prepared meals, wanted to boost its personalization efforts, the company knew it had to get a better grip on its data management.
While it’s unclear how much of the pandemic-prompted digital disruption has staying power, it’s safe to say consumers have gotten a taste of the potential of tech-enabled convenience, and they like what they see.
Learn how the retailer's implementation resulted in not only bringing its customer service response times to previously unheard-of levels, but also prompted a meaningful cultural shift among its team members.
With more than three decades of global retail experience, Richard Widdowson can say with confidence that things in business are not always as clear-cut as they seem — but that doesn’t mean the industry couldn’t stand to simplify a bit.
The cooler and outdoor accessory company has launched an immersive 3D and AR experience on its website, in which consumers can virtually view more than 50 virtual products in their own physical environments.
Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.
When undergoing a massive digital transformation initiative, retailers expect employee churn and other unexpected obstacles. They do not, however, plan for a pandemic.
After a year of transformative disruption, RIS was presented with one of the most impressive lists of nominees to date. Learn the winners of our 10th annual CIO of the Year awards, each exemplifying how technology can overcome hardship.
Inventory management is a challenge for all retailers, but it’s particularly fraught for today’s cannabis retailers given the industry’s complex system for managing incoming and outgoing SKUs.
As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target.
A collection of RIS Talks Q&As with top retail industry leaders.