In Store Experience

Panera Powers Up Personalization Efforts With New Loyalty and Contactless Payment Options
Panera is set to roll out revamped loyalty identification tech and contactless payments at select stores. Get the details.
Scalability and Flexibility: How Albertsons Meets (and Exceeds) Evolving Customer Expectations
Join Albertsons, Vertex, and RIS as we lead an insightful and expansive discussion into the 33rd Annual Retail Technology Study and discuss the real-world applications of the data trends shared in the report.
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In Store Experience
Meijer To Open New Concept Grocery Stores Next Year
Meijer is opening two new Michigan-based Meijer Grocery Stores in January 2023. The new concept stores will aim to make the shopper experience as convenient and seamless as possible.
In Store Experience
Ulta Bets on Store Remodels and Loyalty Efforts to Sustain Growth
In the company’s latest earnings call, Ulta’s CEO Dave Kimbell said the company has achieved a record loyalty membership and is launching a new store layout that will transform the customer experience.
Big Data
How Technology Leads to Lower FM Costs in the Retail Industry
Technology impacts facilities management in a few key areas. Learn more.
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Roadmaps
Deploying the Ironclad Store Experience
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.
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Roadmaps
Why Your Store Experience Isn’t Working
Shoppers need flexible, real-time fulfillment options and a bad experience can leave them dissatisfied – and looking elsewhere to shop. Learn what stores need to create the perfect shopper experience and how artificial intelligence (AI) and machine learning (ML) can help.
Customer Engagement
Black Friday Breaks Online Sales Record, But What About Stores?
Shoppers hit the stores, and the screens, on Black Friday. Learn what new record was broke and how the storied shopping day played out.
In Store Experience
Allbirds Opens Large-Format Store in Boston
The new store — Allbirds’ largest yet — spans 3,700 square feet and uses natural materials, focusing on sustainability.
Roadmaps
IT Intervention: Shortcutting the Backlog to Enable Retail’s Digital Future
Legacy systems are ranked as top challenge for retailers. Learn the steps to determine the sweet spots for low-code in critical app modernization initiatives and begin leveraging them in your digital transformations.
Radio Frequency Identification (RFID)
H&M Taps RFID Tech For New Store Experience
At H&M Williamsburg, visitors will encounter several tech add-ons that will enhance the shopping experience. Get the details.
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Content Hubs
Be Amazing with SAP
Explore 18 breakthrough retail solutions from SAP and partners at NRF
In Store Experience
First Look: Starbucks' Immersive New York Reserve Store
The new Starbucks Reserve Empire State Building store opened its doors to the public this week. The three-storey, 23,000 square foot location will offer workshops as well as bars and stores selling coffee beverages, craft cocktails, merchandise, and food.
In Store Experience
Target Takes Store Remodels To Next Level With Larger Format
Target expects to incorporate these design elements into more than half of its 200 full store remodels, starting in 2023. Learn about the changes to come.