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27th Annual Retail Tech Study

2017 RIS/Gartner Retail Technology Study: Reconnecting with the Consumer

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

The five cutting-edge retailers highlighted in this cover story are driving the industry forward thanks to a dedication to technological innovation that furthers their unique position in the market.

As a home improvement retailer The Home Depot’s success will always be tied to the ebbs and flows of the housing market. And with new home sales at their highest levels since 2007, the past year has been a rousing success for the retailer.

Deciding on the retailers to examine for our annual Five Retailers That Matter feature involved a fair amount of deliberation. And while the decision to include one retailer and exclude another could be debated, one thing is certain: all five retailers that made the final cut truly matter.

Target snags a 30-year Kroger veteran as its new senior vice president, grocery, fresh food and beverage.

The following key differentiators are what separate leading brands from their lagging competitors during the most wonderful time of the year.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Most Influential

Retail technology is evolving at supersonic speeds, but with so much new and emerging tech on the market deciding which to invest in can be a daunting task. Who can retailers turn to for help?

Athletic apparel company Under Armour has added Clay Dean as its new Chief Innovation Officer. 

Bubbles of “irrational exuberance” have occurred before in such retail segments as computers, music, video, electronics and sporting goods, the most recent. The next one, unfortunately, is apparel.

Walgreens has promoted Steve Turner to VP and CIO, effective April 1.


Kroger refuses to back down from its commitment to technological innovation despite a challenging, depreciatory environment. Learn how and where the grocer continues to invest.

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