A collection of retail news, articles and other featured content about Store Systems, including point of sale, IoT, human resources, store operations, workforce management and more.
While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.
Victoria’s Secret, which once ruled the lingerie category, will go private in a deal that puts a value on the lingerie brand of $1.1 billion. Upon closing, Leslie Wexner will step down. Find out what’s next for the struggling retailer and Bath & Body Works.
Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes
"Shop Talk" gives Instacart’s 175,000 shoppers a direct line to the company to communicate their experiences and provide Instacart new learning resources and product feedback channels. Get the details.
Managing shrink in the modern world is harder for retailers than ever before. While smart devices and technologies are available to make shoppers’ lives easier, those same technologies are also available to criminals, making shoplifting easier.
In order to adjust to the new demands of seamless customer-centric experiences, grocers are taking hard looks at their operations and the tech powering them.
Just after Pier 1 Imports said it would close up to 450 stores, almost half of its store base, the struggling home goods retailer has filed for Chapter 11 bankruptcy protection and is pursuing a sale of the company. Find out how it got here, what’s next, and which retailers stand to gain from the news.
Nike, Inc.’s new president and CEO John Donahoe, who took over for Mark Parker on Jan. 13, has made some moves in the apparel retailer’s c-suite. Find out who is moving into new leadership positions, as well as who will lead Nike’s global technology and digital transformation going forward.
Kohl’s is cutting jobs in a company reorganization after it suffered a disappointing holiday season, but said the retailer will continue to invest in its stores and technology. Find out more and learn the position the retailer has given to Kroger’s CIO Yael Cosset.
