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Digital Touch Points Offer Dynamic Personalized Service at the Store Level

Download this Retail IQ report and discover how leading retailers are leveraging in-store digital technology to ensure associates are able to provide consumers with the personalized service they demand.

AI and Demand Planning

Download this Retail IQ report and learn how through the use of sophisticated artificial intelligence platforms leading retailers are gaining unheard of insight into the wants and needs of the consumer.

Will a merger and mobile first web platform turn things around for the maternity clothing retailer, which suffered a $32.8 million net loss?

Download this Trendagram to discover how the battle against digital fraud wages on, as e-commerce fraud picks up.

Walmart has launched another initiative to compete against Amazon, this time leveraging the one thing the retailer has that the e-commerce giant doesn't--a breadth of physical stores.

From a rigid and consistent approach to one that is flexible and open-minded, Target has made a 180-degree turn when it comes to pursuing future growth opportunities.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Location, merchandise and customer experience are all important factors for determining why your retail store might be losing business.

27th Annual Retail Tech Study

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

Comparable sales from customer-facing digital channels grew in excess of 20% while sales from brick-and-mortar declined in a low single-digit percentage range for the retailer. Find out what improvements it made in 2016 and what's beyond.

The just released RIS/Gartner Retail Technology Study validates three dynamic shifts in retail are taking place in 2017 – unified commerce, personalized marketing and customer engagement.

The new EVP of Retail Operations joins Academy after seven years with hhgregg, Inc., which is closing its doors.

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