Behind every individual there is an address – some physical, some temporary, and some digital – but each offers a unique view of that person, their behaviors and their preferences. By starting with an address, businesses can positively impact their relationship with consumers.
E-commerce retailer Wayfair captures and stores four terabytes of data every day, tracking approximately 40 billion customer actions on its website over the course of a year. Uncover how the company's data science team utilizes this mountain of data to enhance the customer experience.
Canadian Tire beat sales expectations despite bad weather. Hear how far this next-gen retailer has come in its data analytics, artificial intelligence, and machine learning progress and find out who has been appointed the new CIO.
When Whole Foods Market put together a plan to replace 80% to 90% of the company's technology systems, the grocer grouped its strategy into three major platforms. Uncover what they are, how they work, and all the new tech the company is employing.
NRF's annual expo is called the Big Show for a reason, no matter how hard you try you just can't see it all. Check out the news, trends and sessions that were all the rage at this year's show and catch up on what you might have missed.
Retailers use units per transaction (UPT) — the average number of items purchased on a single visit to the store — as a key performance indicator. Find out three ways retailers can use data tracking to boost their customer's basket size every visit.
Retailers with the most effective infrastructure to collect, store and analyse data in real-time won’t just be able to ensure their survival, but will also drive future business growth as technology evolves.
President of Harley-Davidson of New York City, Asaf Jacobi, owns three locations and has the rights for Harley Davidson in the New York City area. Find out how Artificial Intelligence platform “Albert” helps leads and sales skyrocket at NYC’s Harley-Davidson franchise.
Brick-and-mortar retail is all about serving the customer in a physical space. Explore how both of these elements — the customer experience and the space itself — will soon be transformed by the Internet of Things.