Unload: Sellers and suppliers send merchandise in cases to an FC. As the cases arrive, associates unload the trailers and place cases onto a conveyor belt where they’re routed to receiving.
Receive: At receiving, an associate breaks the case apart and places the individual items into a tote. The tote is whisked away into a massive, automated storage system where a shuttle transports it to one of millions of designated locations. The storage system is designed to account for every square-inch, spanning from floor to ceiling in a custom-built structure designed to hold the inventory.
Pick: When a customer places an online order, the system goes into action, retrieving their items and shuttling the needed totes to an associate at a picking station. This is a huge win for our associates, who traditionally would have walked up to nine miles per day, picking items from multiple floors of shelving spread out over hundreds of thousands of square feet of space.
Pack: Simultaneously, a custom box is created to fit the exact measurements of the order and sent to an associate for packing. In the pack area, we estimate associates can assemble up to four orders at once and send packages to be shipped in less than 30 minutes after the customer clicks to order.
Ship: The completed order is then automatically taped, labeled, and routed to its designated zone where it’s then shipped to its final destination.