What’s Next for the Point of Sale

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What’s Next for the Point of Sale

01/29/2020

Today’s retail point-of-sale systems are expected to tackle it all: They need to deliver compelling omnichannel customer experiences; they have to optimize cash management; and they’re expected to exploit stock info across multiple locations, store formats and even franchise partners.

Today’s top POS systems can deliver—without appearing invasive—as much personalization in-store as online, and they’re more convenient and attractive than brands or marketplaces like Amazon that sell directly to consumers.

Given its crucial spot in the entire path to purchase, choosing and implementing a POS can be nothing short of nerve-wracking.

The “What’s Next for POS and Friction Free Shopping” webinar took a deep dive into retail’s wave of digital store investments and the transformation of POS systems into ecosystems that deliver cloud-mobile, AI-infused, Uber-style shopping experiences. A panel of experts from Capgemini, Intel and Forrester discussed examples and findings of best practices in POS evaluation, selection and implementation.

Don’t miss these invaluable insights about the latest in POS. The full transcript is below as well as the slides from the presentation.