Workforce Management

Foot Locker Deepens CRM, Loyalty, WFM Investments To Bolster Customer and Employee Experience
Foot Locker is making strides towards improving processes across the enterprise with its “Lace Up” strategic plan, which includes an expanded loyalty program, bolstered CRM capabilities, and a beefed up digital presence.
Lowe’s ‘Perpetual Productivity Improvement’ Initiative To Result in End-to-End Transformation
Marvin Ellison, president and CEO of Lowe’s, shared details of the company's strategic approach during the company’s recent call with investors.

Digital Transformation
How AI Can Help Stretched and Overworked IT Teams
With AI on an IT team’s side, problems can be uncovered faster, speeding time-to-repair. Learn more.
Retail Executives
Interim Bed Bath & Beyond CEO Sue Gove To Become Permanent Leader
Bed Bath & Beyond has moved interim CEO Sue Gove into a permanent position, naming her the new president and chief executive officer. Gove has been serving as interim CEO since June, following Mark Tritton's departure from the company.
Workforce Management
Home Depot Launches Job Seeker Marketplace
The Home Depot has launched a job seeker marketplace that will connect skilled tradespeople with those looking to hire in the construction and home improvement fields. Learn more.
Webinar Transcripts
State of the Grocery Tech Stack: Navigating The Second Wave of Disruption
In this edited webinar transcript, RIS News and Hughes talk through the results of the RIS Grocery Tech Study and outline some of the moves grocers are making to adjust to digital transformation, tight labor markets, personalized marketing and inventory management.
Digital Transformation
JCPenney Concludes Digital Upgrade of Legacy Phone and Alarm Systems
JCPenney's plan to convert all outdated phone and alarm systems is complete. More than 5000 telephone and alarm lines at all 660 U.S. JCPenney stores have now been updated — and they did it without replacing any existing systems.
Workforce Management
Schnucks Allows Staff to Pick Shift Times and Locations
Schnucks has introduced a flexible work option for associates at select locations. Staff can use the scheduling app to view and claim open shifts in their preferred locations.
Store Systems
Target Names Chief Digital and Product Officer
“Digital is a team sport,” Target’s new EVP, chief digital and product officer, said in an interview. Learn who will coach Target’s digital teams, including site merchandising, user experience, digital operations and product, and Target+.
Artificial Intelligence
Adore Me Ramps Up Creative Projects By Leaning on AI Writing
One of the challenges Adore Me has solved in its 10-year history relates to copy. The brand has seen significant results by leveraging artificial intelligence. Learn more.
Store Systems
Retailers Macy’s, Target, and More Aim To Attract Seasonal Workers With This One Thing
The holiday season is approaching and retailers are beefing up their workforce now. Learn what Macy’s, Dicks Sporting Goods, and Target are offering potential associates to get them through the door.
Human Resources
The 10 Best Places to Work in Retail
Fortune partnered with Great Place to Work to highlight the top 10 best places to work in retail, segmented by large American retailers and small- and mid-sized American retailers. View the full list.
Workforce Management
How UNTUCKit Un-Tangled Scheduling
Michael Saldaña, the retail operations and communications manager for UNTUCKit, says the company was able to get by with manual scheduling and timekeeping at the beginning. As their footprint began to expand, however, complications arose. Learn more.
Fulfillment
Target Pivots After Disappointing Quarter, Nurtures Growth With Tech-Driven Fulfillment and Store Evolution
Following disappointing results, after almost two years of positive profits and record revenue growth, Target has its eye on long-term strategies like store transformations and supply chain investments. Learn more.