worker in warehouse

13 Best Retail Employers to Work for 2022

Even in the face of challenges and resignations, some retailers are still gathering great reviews from their valued employees. Discover the best American places to work in retail according to the employees themselves.
Jamie Grill-Goodman
Editor in Chief
Jamie Grill-Goodman profile picture

Retail workers have captured the media spotlight, putting the retailers that employ them under a new light.

The pandemic, which first left millions of Americans jobless, also put employed retail associates on the front lines. Heralded as heroes in the beginning, now almost two years later, many frontline workers are worn down. The “Great Resignation” now splashes headlines, as people quit their jobs at record rates.

retail worker in store
When looking at RIS’ breakdown, lululemon, Trader Joe’s, and H E B took the top three spots, heralded for things like benefits, scheduling flexibility, and pay.

While the number of job openings decreased to 10.6 million on the last business day of November, according to the U.S. Bureau of Labor Statistics, the quits rate (voluntary separations initiated by the employee) increased to 3%, matching a series high last seen in September. Retail Trade’s rate was higher, at 4.4%. Yet Retail added 7% fewer holiday hires in 2021 compared to the previous year, while transportation and warehousing was down just .14%, according to Challenger, Gray & Christmas.  

Attracting and retaining talented retail employees is now a top-of-mind issue for the retail industry. To discover who is getting it right, Glassdoor has published its 14th annual Employees’ Choice Awards, honoring the Best Places to Work in 2022 across the U.S. and four other countries. The Glassdoor Employees’ Choice Awards are based on the input of employees who voluntarily provide anonymous feedback on Glassdoor by completing a company review about their job, work environment and employer over the past year.

Common Themes Across All Winners

  • Continued  communication and support amid COVID-19
  • Flexible working environments
  • Work-life balance
  • Transparent senior leadership + access to executives 
  • Good health benefits and perks 
  • Mission-driven company cultures
  • Smart, innovative, and collaborative colleagues
  • Company has a clear direction
  • Opportunity for career advancement
  • Challenging/exciting work


“The world of work is rapidly evolving, fueled by the pandemic and now millions of workers reevaluating their expectations of employers,” said Glassdoor CEO Christian Sutherland-Wong. “This year’s Best Places to Work winners are leading the way by listening and responding to employee feedback and reimagining the employee experience to truly put their people first. It’s inspiring to see these employers step up during the pandemic to expand and grow company cultures where employees feel supported and valued in and out of work.”

[See also: This Retailer Has People Moving Across the Country To Work for Them]

The Glassdoor Employees’ Choice Awards feature six distinct categories, including honors for the Best Places to Work across theU.S.,Canada,UK,France andGermany. In the U.S., Glassdoor has revealed the 100 Best Places to Work (honoring employers with 1,000 or more employees) and 50 Best Small & Medium Companies to Work For (honoring employers with fewer than 1,000 employees).

Below, RISNews pulled the 13 U.S. retailers that made the cut. [See How This List Compares to RIS' Top 100 Retailers Ranking]

Of the top four industries to grace the full list, retail tied for second place: Technology (40 companies), Retail (9 companies), Manufacturing (9 companies), Finance (7 companies). [Editor’s note: While RIS included them on the below list, Glassdoor lists Estee Lauder and Malour as manufacturing companies, and eBay and Apple as technology companies.]

When looking at RIS’ breakdown, lululemon, Trader Joe’s, andH E B took the top three spots, heralded for things like benefits, scheduling flexibility, and pay. Workers said things like:

“Great benefits, including health care, investment options, and money to work out each month.” — lululemon Retail Sales Associate (Honolulu, HI)

“Small company feel with big company benefits. Great health insurance, retirement, and 2x per year raise. Super flexible with scheduling.” — Trader Joe’s Crew Member (Chicago, IL)

“Culture, good pay, growth opportunities, schedule flexibility and bonus pay.” — H E B Beauty Department Manager (McAllen, TX)

Common themes across the entire list include continued communication and support amid COVID-19; flexible working environments; transparent senior leadership plus access to executives; good health benefits and perks; and mission-driven company cultures.

The following retailers below made Glassdoor’s 100 Best Places to Work – U.S. list.

Rating & Methodology

Winners are ranked based on their overall rating achieved during the past year. (Ratings are based on a 5-point scale: 1.0=very dissatisfied, 3.0=OK, 5.0=very satisfied; actual calculations extend beyond the thousandth decimal place). Among the nearly two million employers reviewed on Glassdoor, the average company rating is 3.7.

Complete awards methodology can be found and downloaded here.

Top U.S. Large Retailers from Glassdoor's Best Places to Work 2022

1. (Rank: 9) lululemon

Company Rating: 4.5


2. (Rank: 32) Trader Joe’s

Company Rating: 4.4


3. (Rank: 33) H E B

Company Rating: 4.4


4. (Rank: 55) eBay

Company Rating: 4.3


5. (Rank: 56) Apple

Company Rating: 4.3


6. (Rank: 78) Estée Lauder Companies

Company Rating: 4.2

See Open Jobs


7. (Rank: 80) Wegmans Food Markets

Company Rating: 4.2


8. (Rank: 84) Vans

Company Rating: 4.2


9. (Rank: 88) Madewell

Company Rating: 4.2


10. (Rank: 90) Scheels

Company Rating: 4.2


11. (Rank: 93)  Costco Wholesale

Company Rating: 4.2


12. (Rank: 95)REI

Company Rating: 4.2


13. (Rank: 98) Malouf Companies

Company Rating: 4.2