The Estee Lauder Companies is leveraging its digital consumer engagement investments to serve consumers “craving convenience and choice” during the pandemic.
Ulta Beauty posted record e-commerce growth and launched new digital technology, including a new chatbot, service-booking tool, and updated GLAMlab capabilities in its Q2. Learn how Ulta is meeting the needs of beauty shoppers during the health crisis.
The Coach, Kate Spade and Stuart Weitzman parent company reported a narrower-than-expected loss and acquired nearly 1 million new customers across North America through its digital channels. Find out how and the retail tech the three are investing in to continue to capture digital shoppers.
Online travel bags and accessories retailer eBags has had its finger on the pulse of technology for the last 22 years, a trait that has proven especially helpful during the COVID-19 pandemic.
Lowe's is launching a free, augmented video chat service to help Pros manage jobs, without being on the job. Learn how video, computer vision and AR combine to help professionals evaluate repair and maintenance projects.
ASOS is trialing the “See My Fit” augmented reality tool to help its online customers make more informed purchasing decisions. Uncover how the tech offers a simulated view of a product in different sizes and on different body types.
Just in time for Valentine’s Day, 1-800-Flowers.com unveils a plethora of retail tech enhancements across its digital and voice channels. Uncover how the e-commerce retailer is using AI, augmented reality, mobile app upgrades and a relaunched website to capture shopper’s hearts.
As improving the retail experience weighs on many grocers’ minds, GIANT Food Stores has recently made two moves to attract families to its grocery stores. Take a photo tour of the Ahold Delhaize USA-owned retailer’s new augmented reality experience and The Berenstain Bears Treehouse at its flagship.
What defines customer experience today and how will it evolve through the year 2030? A comprehensive global research study reveals four new retail rules to abide by in the coming decade: where we are today, where retail will be by 2030, and the technology in play for each.
