Anxious Prime Day shoppers encountered website slowdowns and crashes as they flocked to the annual flash sale event. Amazon powered through the tech disaster, emerging with another record-breaking event. But at what cost? Industry experts weigh in.
At RES 2018, retail insider Sterling Hawkins will explore the growing importance of storytelling and experience in retail success and the role virtual and augmented reality play in becoming truly customer centric.
Target is moving to combat shopper hesitation of buying beauty products online. The retailer just rolled out an augmented reality experience and chat services for beauty products. Learn the details of Target's innovative new shopper experience.
Embracing technology as the agent of change for a digital transformation of retail businesses, and ultimately a superior customer experience, will be essential to survive. Learn why the front-end shopping experience still matters.
As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.
While top retailers are adding augmented reality to improve shopping for furniture, Macy's is also adding a virtual reality experience. Find out how this department store will bring this pilot concept to more stores this year.
Ongoing investment and the innovative use of cutting-edge technology is often the difference between success and failure in retail today. See which retailers joined Amazon, Walmart and CVS in this annual ranking of the world’s most innovative companies.