Customer Engagement

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Customer Engagement

RES StartUp Competition Deadline Approaching

The deadline for RIS News' StartUp Competition is quickly approaching! Featured at the Retail Executive Summit, the winner will receive a $2500 prize.

Starbucks’ POS Hiccup Forces Store Closures

A routine POS upgrade went array, preventing Starbucks from accepting credit card payment and causing stores to close their doors. Learn the details of the retailer’s POS miscue.

CEO Kevin Johnson discusses how brick-and-mortar retailers can survive and thrive in today’s unstable environment and unveils his five priorities to sustainable growth.

Whole Foods Market (WFM) is making some big moves in an effort to show it's open to change.

Walmart is testing six next-gen approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.

Coming off its best quarter in a decade, there is plenty of news at The Children’s Place. From a new app, to upgraded digital capabilities, to building an agile digital marketing organization, you'll want to hear what this tech-savvy retailer is up to.

RIS News recently had the pleasure of recognizing Sam Norpel, VP, Digital Commerce, David’s Bridal, for her contribution to retail by naming her to our "Top 10 Movers and Shakers in Retail." The following is the exclusive Q&A obtained for the article.

NiceKicks owner Matt Halfhill grew his online influence from his blog to his Twitter with the use of revenue generating links that can be shared via social media. Matt tweeted “GO GO GO!” with links to Air Jordan 11 Retro ‘Legend Blue’ blue shoes.

RIS News recently had the pleasure of recognizing Michael Relich, COO of Crate and Barrel , for his contribution to retail by naming him to our "Top 10 Movers and Shakers in Retail." The following is the exclusive Q&A obtained for the article.

RIS News recently had the pleasure of recognizing Rafeh Masood, Dick’s Sporting Goods' VP, Customer Innovation Technology, for his contribution to unified retail by naming him to our "Top 10 Movers and Shakers in Retail." The following is the exclusive Q&A obtained for the article.

Under pressure from e-commerce giants Amazon and Walmart, Target is testing a next-day home delivery service called Target Restock. Hear from the experts on what Target will need to pull off next day delivery.

The retail technology leaders that are shaping not only their companies but the industry at large through the use of innovative technologies and strategies. Check out this RIS exclusive and discover which 10 retail executive are leaving their irrefutable mark on retail tech.

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