Customer Engagement

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Customer Engagement

Which Killer App Survived the Retail Shark Tank?

Inspiring ideas that produce “aha” moments are out there but difficult to find, which is why RIS sponsored a shark-tank competition at the recent Retail Executive Summit.

CIO of the Year Awards

See Who Was Named the CIO of the Year

RIS News’ annual CIO of the Year Awards were announced last week at the Retail Executive Summit. See which retail leaders took home the coveted hardware.

By implementing a new strategic vision coupled with a powerful engagement solution Macy’s has greatly reduced employee turnover. Find out how the department store chain did it and how you can too.

Many say retail is changing, but this is just a pixel of the digital transformation picture. The hard truth is shoppers are changing and Generation Z (everyone born after 1995) is giving us a glimpse into the future of the retail revolution.

Check out this photo montage from the Retail Executive Summit. See your friends and colleagues in action on the stage, having fun on the golf course, and enjoying the numerous networking opportunities.

Make Frazzini, CTO, eBags, who took home the Tech Leader Award, Strategic Impact at the seventh annual CIO of the Year Awards, discusses the retailer’s mobile-first approach.

Amazon's desire to change the retail industry appears to be insatiable. Fresh on the heels of news it is going after grocery in a big way, Amazon sets its sights on the apparel market, beta-testing Prime Wardrobe. Uncover the details.

As virtual reality transitions from future concept to today’s certainty Walmart has found a practical use for the still emerging tech. Read on to find out how over 140,000 associates will use VR to improve their performance.

A question hung in the air during the recent Aptos user's conference that goes something like this: "How am I doin'?" It's been two years since the mid-size enterprise software company spun off from parent Epicor taking with it a small executive team and big dreams.

The popularity of Home Depot’s visual search function has prompted the retailer to place the solution in a prominent position in its mobile app. Learn how it is helping HD connect with shoppers outside of the four walls of the store.

RIS TALKS is a regular feature from RIS News profiling retail technology leaders, offering readers insights into what top retail executives are working on today and how they are driving innovation in their field.

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