A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.

A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.

Customer Engagement

  • 2021 Holiday Retail Forecasts and Predictions

    Another holiday season is here and retailers still have a lot of uncertainty to contend with when crafting their holiday retail strategies. Here to help, RIS is arming retailers with our second annual guide to peak selling season.
  • The Customer Channel

    To truly deliver on personalization, it's time to evolve to an adaptive experience with a predictive focus, where the customer is the channel, and the only channel.
Advertisement

A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.