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Customer Engagement

Shopper Insight 360: Crossing the Great Consumer Divide

Download this benchmark research to assess your organization’s strengths, weaknesses and competitive position from the consumer’s perspective, use the insight to cross the great consumer divide.

Shopper Insight 360 Infographic: Crossing the Great Consumer Divide

Insights from 5,000 shoppers underscore the importance of aligning retail strategies with consumer trends in click and collect, emerging channels and competing with Amazon.

The apparel retailer said was behaving like a department store in terms of its merchandise acquisition and sales promotion, and going forward it's implementing initiatives to change course. Find out the five things Stein Mart is doing to redirect itself to profit.

The luggage and travel accessories retailer continues its impressive growth thanks to its mobile-first strategy and ability to leverage flash sales to drive massive amounts of traffic. Learn the details.

While retailers can attract shoppers with mobile, a poorly developed site won’t lead shoppers to be buyers. To meet shoppers' mobile expectations and capture online sales, check out these four tips.

Last month, Chicago-based grocery delivery service Peapod launched Ask Peapod, a skill for hands-free voice ordering to enable immediate, in-the-moment additions to shoppers’ weekly grocery carts.

As the company invests in digital tools and capabilities to improve its omnichannel experience, CEO Larry Merlo isn't worried about Amazon. Find out why.

HP's ElitePOS modernizes the traditional retail experience with a modular design that supports use cases beyond checkout and a look that seamlessly integrates with high-end retail aesthetics.

Starbucks is modernizing its tech stack and will begin rolling out new loyalty rewards and ordering capabilities starting this fall. Yet its plans don't stop there. Uncover how its new technology platform will unify systems and features.

Augmented Reality (AR) "represents the future of shopping for home," says Wayfair co-founder. Find out what update the online retailer has made to its AR app.

Sephora’s next-gen flagship ushers in a new format for the cosmetics retailer. The new stores are overflowing with tech including a sea of tablets loaded with augmented reality software allowing shoppers to interact with the retailer’s entire product array.

RIS News briefs you on the latest news in retail so you'll be able to chime in at the water cooler. Don't miss the latest news from Belk, Uniqlo, Shake Shack, Chipotle, and Boxed.

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