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Latest Retail News

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation. 

Walmart to Fold Jet Into Its Own E-Commerce Operations

Walmart will merge the rest of its Jet teams and, with the change, Simon Belsham will step down as president of Jet. Get the details and learn why it's making this move.

lululemon Gains Momentum Across the Enterprise

Lululemon hits its stride as digital sales spike 35% and it doubles its e-commerce business over the last two years. To keep its momentum going strong it’s gearing up to expand its new loyalty program and BOPIS capabilities, launch a new retail experience, and more. Get the details.

Target has expanded its same-day shipping services available through Shipt and launched a dedicated web destination for the service.

A strong 2018 has led to more opportunities for retailers to evolve in 2019. Here are four common focus areas for retailers from a meeting with the Retail Advisory Council.

A memorable and differentiated shopping experience is vital in today’s ultra-competitive market and can set a retailer apart from the crowd. See who joined Neiman Marcus, Trader Joe’s and QVC on this ranking of the best retail experience according to 100,000 consumers.

Kohl’s Corp. is shutting down all of its Off/Aisle discount stores. Find out when and why it's putting an end to the pilot.

The grocer redesigned its customer data by unlocking critical, previously siloed information. The initiative allowed Loblaw to customize offers at scale, resulting in personalized predictive deals delivered to millions of customers.

On the heels of record e-commerce sales Big Lots has launched a buy-online-pickup-in-store pilot and says it expects a full rollout to its stores by the end of summer. Get the details.

The grocer’s AI-powered relationship engine tailors the shopping experience in real-time, allowing Weis to build meaningful relationships with customers.

Examine five areas where AI can make a significant impact for brick and mortar retailers.

The Coffee Bean & Tea Leaf's is now offering coffee, tea and food delivery. Find out where and what its plans are to rollout the service.

The acquisition unites Salesforce’s 1.4 million clients with Tableau’s 1 million. Get the details.

Gatik, a startup deploying autonomous vehicles for B2B short-haul logistics, has launched from stealth with Walmart as a partner. Learn how Gatik will fill the critical 'middle mile' part of logistics.

Leading grocers step on the gas to deploy technologies that competitors will find hard to match if they fall behind. Findings in the 4th Annual Grocery Tech Trends Study uncover tectonic shifts in digital strategy and analyze 66 individual technologies that grocers can benchmark against.

The largest book seller in the UK, Elliott Advisors Limited, is acquiring Barnes & Noble in an all cash transaction. Learn the details and what the agreement means to the future of the gigantic book store chain.

In the past, retail warehouses made decisions based on historical data. But to meet today’s customers’ demands for on-demand delivery, the industry, and its technology, must shift.

Costco’s plans to double the number of locations with self-checkout may help it alleviate long lines in busy clubs while moderating its front-end labor expenses. Find out more about the warehouse retailer’s next move.

Walmart is conquering last mile delivery by going the last few steps. Starting this Fall it will offer grocery delivery directly into refrigerators to more than a million customers in these three cities. Would you let Walmart into your home?

The apparel retail giant continues to see sales plummet at its namesake stores and plans increased closings to trim under-performing locations from its roster. See how deep Gap intends to cut.

The men’s big and tall apparel retailer is deepening its relationships with existing and new customers by better understanding preferences around promotions, pricing and assortment.

Ikea has been transitioning its print catalogues to be “shoppable” on Pinterest and it said since August, 25,000 Pinterest boards have been created using the tool it created.

Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out.

As Ulta sets its sights on global expansion, the beauty retailer is making moves to build the store of the future. From AR and AI, to chatbots and BOPIS, learn what innovations Ulta is deploying.

Will GameStop’s “reboot” and leadership changes be enough to turn its business around after sales slid 13%? Hear what the video game retailer has to say about its transformation plans and how it aims to right the ship.

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