Latest Retail News

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Latest Retail News

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation. 

Publix First Grocer to Trial Instacart Meals

Publix will be the first grocer to blend the lines between the physical and digital grocery experience with Instacart Meals. Find out how the new service will bring yet another grocery aisle online, while boosting the customer experience and aiding Publix’ digital transformation.

Express Turnaround Plan Includes 100 Store Closings

Apparel retailer and mall staple Express will shutter 15% of its fleet, restructure its corporate workforce, and relaunch its loyalty program as part of its turnaround plan. Find out more.

Find out how Macy’s is allowing engaged couples to register for over 2,000 Macy's exclusives outside of its own retail stores and website and how it will fulfill the orders.

Uncover how David’s Bridal’s new concierge bot Zoey provides an omniexperience with Apple Business Chat, combining automated technology with real people.

Amazon is donating a seven-figure sum to expand access to STEM and computer science education in Washington State. Uncover the two nonprofits receiving the money and how they will use it to help fill systems-level gaps and grow portable outreach programs.

A strong retail brand helps attract customers and talented staff, while fostering loyalty among both. See which U.S. retailers joined Amazon, Walmart and The Home Depot on this annual ranking of the world’s most valuable brands.

There are few better metrics of success than being admired by your peers. Check out this ranking of the 10 retailers that thousands of executives, directors and analysts admire the most.

As the name implies, the NRF Big Show is mammoth. Three short days is never enough to see everything--but never fear. RIS’ annual look at the key sessions, events and trends from this year’s show will catch you up on what you might have missed.

Mars Retail Group will open three new M&M'S stores that brings immersive consumer experiences to tourist destinations. Take a look at plans for the experiential retail stores.

Find out what mobile retail tech Meijer will use help execute its gig strategy across its grocery fleet and why.

A winning strategy for brick-and-mortar retailers emerged this holiday season: “brick and click.” Here are five network-centric recommendations for retail CIOs looking to enhance customer experience inside and outside the store with BOPIS and other strategies.

Love's Travel Stops & Country Stores is installing new checkout technology to cut credit card transaction time in half, saving truck drivers time and getting them back on the road faster.

New Vitamin Shoppe Store Format

​​​​​​​Change agents Sharon Leite, CEO, and Andy Laudato, COO, of the Vitamin Shoppe offer an inside look at how the 750-store retailer transformed its business model and reinvented its stores.

The retail industry is about to suffer more store closings. Greeting card and stationery chain Papyrus is folding, while New York grocer Fairway Market’s future is in question. Hear the latest.

The office supplies retailer is offering customers same-day delivery thanks to a new strategic tech partnership. Find out who Office Depot aligned with to bring the in-demand service to its customers.

As the retailer continues its digital transformation it is constructing a first-class team to build and deploy game-changing digital technology. See which two industry veterans have joined Sally Beauty’s ranks.

As part of its planned 50th anniversary celebration next year, the retail coffee giant has committed to a number of sustainability initiatives, including reducing its carbon footprint significantly over the next decade. Find out how Starbucks plans to further its eco-commitment.

The retailer has named a new CMO for Walmart U.S. and appointed the COO of Sam’s Club to take over as COO for Walmart U.S. Get the details of this post-holiday shakeup.

Ever feel checking out of a store via mobile app is just too time consuming? Well then, Amazon is reportedly developing a solution: payment via the wave of your hand. Get the details.

Kroger and Northern Kentucky University have unveiled the Kroger Technology & Digital Innovation, at which NKU students will gain hands-on learning experience alongside associates from Kroger’s Research & Development group and 84.51⁰.

The cost and complexity of splitting into two separate retail companies, coupled with unstable business performance, has limited Gap’s ability to create value from the spinoff. Hear the latest on the new strategic approach.

Walgreens Boots Alliance is prioritizing investments in mass personalization and reinventing the pharmacy prescription journey, putting $500 million of capital ex behind digital and development this year.

Target suffered holiday sales below expectations and additionally has announced several leadership changes, including a new chief stores officer and new chief merchandising officers.

The NRF Big Show is the world’s greatest showcase for technology designed to create exceptional shopping experiences. Retailers go to the show to listen and learn.

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