Latest Retail News

Press enter to search
Close search
Open Menu

Latest Retail News

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation. 

Top 3 Omnichannel Strategies Retailers are Using During COVID-19

Omnichannel technology has become a survival tool for handling unexpected pivots and spikes in demand. This takes a look at the top three strategies retailers are employing to help mitigate the ongoing impact of the pandemic.

Amazon, Home Depot, Nike Named Top Retailers On 2020 Loyalty Leaders List

Loyalty is an area where the retail industry is surpassing other industries. The retail category leads the 2020 Loyalty Leaders List, accounting for 19% of the Top 100 brands customers evaluated. Find out which retailers join Amazon, The Home Depot, and Nike on the 24th annual ranking.

Salesforce’s new Digital 360 platform combines its Marketing Cloud, Commerce Cloud and Experience Cloud solutions into a single source of truth for personalizing customer experiences.

Nike saw digital sales skyrocket 82% in its latest quarter and CEO John Donahoe doesn’t expect consumer habits to revert back. Uncover how Nike’s investments in its app ecosystem, omnichannel fulfillment capabilities and RFID are make it a tech powerhouse.

For the third year in a row, RIS has been honored for its B2B website risnews.com in the prestigious Eddie & Ozzie Awards, which celebrate editorial and design excellence in print and online publishing.

RIS takes a deep dive into the current and future states of resale, rental and subscription/membership models and how they are revolutionizing retail in 2020 and beyond.

Lindblom will report directly to John Hartmann, COO and president of Buybuy Baby, and will lead the retailer’s enterprise technology transformation.

Italy-based eyewear retailer Luxottica has confirmed that a ransomware attack is responsible for widespread service outages affecting the organization. Get the details.

As modern retailers continue to push for technological solutions aimed at reaching customers and streamlining processes, many tech-savvy companies have taken to using location-based solutions (LBS).

Whether a national chain or a mom-and-pop, all retailers were plunged into a new operating model at the onset of COVID-19. In this case study, we explored how two different grocers modernized their route to market and their digital storefronts in order to successfully serve customers during the health crisis.

Lowe's is adding pickup lockers at all of its U.S. stores. Learn more about the BOPIS tech and how it will improve the customer experience this holiday season.

Supermarket retailer Hy-Vee has opened its first DSW Designer Shoe Warehouse shop-in-shops featuring pickup lockers, digital showroom walls, and more. Get the details.

Given the sharp uptick in sales, it’s no surprise that those in the adult beverage category are also experiencing a surge in brand engagement. Here are four notable consumer trends that are important for beverage retailers to watch.

“We are learning a tremendous amount about our own customers, including things we weren’t even aware that we didn’t know,” Eric Rush, QuickChek’s digital marketing and advertising manager, said if the launch. Learn more.

Kroger has teamed up with a visual artificial intelligence company to redefine its customer experience. Learn about the technolgy it plans to deploy at 2,500 stores across the country.

As part of Foot Locker's ongoing platform with Nike, the new digital experience online offers live design sessions, shopping, trivia and more, while a new partnership with Rock the Vote will bring a digital hub for voter information to stores.

The new Air Pro launches in Jamba Juice locations owned by former NFL tight end, Vernon Davis. Find out how the tech cleans air in retail spaces.

As consumers change how they shop during the pandemic, the clothing rental retailer is restructuring its memberships and bringing a key feature of its physical drop-off boxes online. Get the details.

The retailer launched its new progressive web app technology earlier this year and has continued to expand it in the wake of the pandemic. Learn how the tech helps make customer trips to the pharmacy safer and easier. Lear

In order to succeed during COVID-19, retailers must urgently develop mobile apps that ensure consumer and staff safety without sacrificing customer service or complicating operations.

Sam’s Club intends to have its proprietary Scan & Go mobile payment technology in use at all of its fuel stations by the end of this year.  

RIS scours the data available to give you a peek at what 2020’s holiday peak season will look like.

While Kroger is seeing triple-digit growth in home delivery, shoppers continue to flock toward click-and-collect fulfillment because of the flexibility it offers. See how its navigating today's new customer to capture loyalty.  

Ikea has announced it will open its first second-hand Ikea store. Find out what it will be selling and why.

Bankrupt JCPenney is being rescued by mall owners Simon and Brookfield, while off-price pioneer Century 21 Stores is calling it quits.

Retail supply chain

Blind spots were exposed in the retail supply chain during the pandemic. The RIS Supply Chain Technology Study 2020 identifies them and recommends investments to help retailers recover quickly from future disruptions.

Show More