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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Changing Shopper Habits and the New Customer Experience

Changing Shopper Habits and the New Customer Experience

Uncover the top shopper trends for 2020 and beyond in this interactive report and learn how a key group of retail leaders are scoring big wins and leading the evolution of the customer experience.

Amazon Sales Leap 40% as It Triples Grocery E-Commerce

Amazon reported net sales of $88.9 billion in Q2, up 40% from $63.4 billion last year, in what founder and CEO Jeff Bezos called “another highly unusual quarter.”

REGISTER HERE! Date: August 20th @ 11AM EDT Having a solid digital commerce game plan and being able to adapt to new ways consumers shop is top priority for all business leaders.

“Our technology capabilities are becoming a strategic advantage for Tractor Supply,” CEO Harry Lawton said, as the retailer boasted unprecedented sales during the COVID-19 pandemic. Find out what retail technology its investing in to continue the trend.

Walmart is bringing its Ask Sam machine learning-powered voice assistant app over from Sam’s Club, and has expanded its capabilities to include details about COVID-19.

The point of sale has a new struggle: COVID-19. Kroger, Walmart, and Wawa are among retailers responding to a nationwide coin shortage brought on by the coronavirus pandemic. Find out how they are reacting and what the pandemic has meant for electronic payments and the future of a “cashless” society.

WBA has formed several partnerships to prioritize the digitalization of its business and add health care services to its stores, as consumer behavior evolves from the COVID-19 pandemic. Hear the strategic latest moves from the drugstore retailer.

Neiman Marcus is bringing its personalized store services online in light of the ongoing pandemic. From virtual events to complimentary styling services, hear how the department store retailer is aiming to digitally engage shoppers.

RIS’ annual Pacesetters honors retail executives pioneering ground-breaking solutions across retail verticals. While their skills may vary, every member of the list is boldly setting the pace for success in an industry where technology is evolving by the day.

When consumers emerge from living with COVID-19 to living after COVID-19, retailers will need to be ready to greet them with a customer experience that is every bit as good — or better than what they were offering at the start of 2020.

Bed Bath & Beyond will close about 21% of its store fleet over the next two years as it invests in its digital transformation.

In the midst of rapidly evolving market forces, retailers are adjusting to the "new" new normal, embracing change to survive, and sometimes thrive, in this post-COVID-19 market. 

Online travel bags and accessories retailer eBags has had its finger on the pulse of technology for the last 22 years, a trait that has proven especially helpful during the COVID-19 pandemic.

Take a look at Nike's latest new store concept, Nike Rise, which aims to create a personalized shopping journey that connects consumers to real-time sports, their communities and one another.

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