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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

COVID-19 & The Future of Commerce

A recent survey about the impact of COVID-19 on consumer shopping habits and attitudes offers a glimpse the opportunities that lie ahead for retailers.

Blockchain-Backed Universal Digital Coupon Moves Into Next Phase

This advancement will enable the use of the universal coupon online, a feature that’s unavailable through the current standard.

After weeks of speculation, Amazon made it official. But will the retailer be able to collect as many new loyalty members this year with Walmart+ as a competitor?

Retailers have spent the past few months putting out fires, with no extra time to plan for the future. As physical stores reopen, here are five things to help you refocus your strategy and stay ready for anything.

Nike saw digital sales skyrocket 82% in its latest quarter and CEO John Donahoe doesn’t expect consumer habits to revert back. Uncover how Nike’s investments in its app ecosystem, omnichannel fulfillment capabilities and RFID are make it a tech powerhouse.

Omnichannel technology has become a survival tool for handling unexpected pivots and spikes in demand. This takes a look at the top three strategies retailers are employing to help mitigate the ongoing impact of the pandemic.

RIS scours the data available to give you a peek at what 2020’s holiday peak season will look like.

Lowe's is adding pickup lockers at all of its U.S. stores. Learn more about the BOPIS tech and how it will improve the customer experience this holiday season.

RIS takes a deep dive into the current and future states of resale, rental and subscription/membership models and how they are revolutionizing retail in 2020 and beyond.

While Kroger is seeing triple-digit growth in home delivery, shoppers continue to flock toward click-and-collect fulfillment because of the flexibility it offers. See how its navigating today's new customer to capture loyalty.  

Whether a national chain or a mom-and-pop, all retailers were plunged into a new operating model at the onset of COVID-19. In this case study, we explored how two different grocers modernized their route to market and their digital storefronts in order to successfully serve customers during the health crisis.

The retailer launched its new progressive web app technology earlier this year and has continued to expand it in the wake of the pandemic. Learn how the tech helps make customer trips to the pharmacy safer and easier. Lear

As part of Foot Locker's ongoing platform with Nike, the new digital experience online offers live design sessions, shopping, trivia and more, while a new partnership with Rock the Vote will bring a digital hub for voter information to stores.

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