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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Home Depot’s Digital Transformation Investments Not Delivering Expected Improvement

The Home Depot cut its 2019 sales forecast again saying it needs more time for its investments to pay off. Hear how its digital business is faring and how legacy systems are impacting its IT work.

Customer Data Is Transforming Retail

True digital transformation can only take place when retailers have a 360-degree view of the consumer. Download this exclusive infographic to discover how having unified customer data allows retailers to personalize shoppers’ experiences and target them at the right time via the right channel.

A little over a year after CEO Jill Soltau took the reins of JCPenney, the retailer is still struggling to implement a turnaround. Hear the retailer’s plans for visual merchandising and e-commerce improvements as 2020 looms ahead.

Target reported a remarkable third quarter of 2019 and has plenty of reasons to be confident this holiday season, from its stores driving growth, to its accelerating digital channels. Here we examine ten ways Target is leading the retail rebound.

Digital transformation and the store of the future are impossible without advanced data networks. Fortunately, the rollout of 5G will be a gamechanger that supports the next generation of retail services and in-store innovations.

After a two-year pilot, Nike announced it will no longer sell its products through Amazon. Find out why the athletic apparel retailer is cutting ties with the marketplace.

Walmart continues to blur the line between physical and digital with a new digital enhancement to its holiday toy catalog. Find out how the new feature adds a new level of cool and convenience to the traditional print catalog.

Having proper data on individual consumers and streamlining digital operations is a start to mastering the personalization challenge. Hear how Kroger and Ahold Delhaize Co. are utilizing these tactics to their advantage.

Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.

Whether through retail technology or old school techniques, “communication” methods are top of mind for retailers today as they double-down on personalization efforts. Learn how CVS and Walgreens are using both of these to change shoppers’ journeys.

CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.

The retailer’s enhanced mobile app features augmented reality and integrated camera functions, making it a hub for on-the-go interior planning. Hear all about the new features and how they are redefining the Wayfair mobile shopping experience.

The long-time chief executive is stepping down. See who is taking the reins on an interim basis and Gap’s go-forward strategy as it searches for a new boss.

For a fee Walmart grocery shoppers can now enjoy unlimited home delivery at more than 1,400 locations. See how much the service costs and how Walmart is enticing shoppers to give the new service a whirl.

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