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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

January Retail Sales Jumped 2.7%

Sales for the month reflect confident consumers, solid wage growth and job gains, according to the National Retail Federation.

Bed Bath & Beyond Suffers ‘Short-Term Pain’ as Store Traffic Slows

New CEO Mark Tritton cautioned that the retailer is experiencing “short-term pain” as it revealed sales decline over the holidays due to traffic decline and inventory woes. Shares plummeted on the indication of a tough turnaround ahead. Get the details.

Walmart said while it’s discontinuing the text-based, personal-shopping service Jet black, what it learned from the relationship will live on.

In order to adjust to the new demands of seamless customer-centric experiences, grocers are taking hard looks at their operations and the tech powering them.

The apparel and footwear company will launch a new e-commerce site and platform in North America this summer as part of its transformation efforts.  

Crate and Barrel is weaving design services and tech tools into its latest concept store, a trend picking up steam with furniture retailers. Find out what its latest store offers and how retailers have launched similar concepts recently.

Grocery has proven to be one of the most challenging sectors to bring online for unique obstacles facing both grocery retailers and consumers.

Tractor Supply Company says it’s putting its customer data into action and using artificial intelligence to communicate one-on-one with customers. Additionally, its new CEO Hal Lawton has promoted three senior executives. Find out more and learn who snagged seats in C-Suite.

The apparel company has rolled out RFID technology across its fleet, upgraded its in-store staff-optimization tools, and gone all-in on its social promotions.

Earth Fare Closing

Three regional grocers declared bankruptcy in a week – Earth Fare, Lucky’s Market and Fairway. Here’s why this turmoil will likely spread to the big national chains.

Skechers will re-platform its e-commerce site as part of its strategy to grow its omnichannel reach, a series of initiatives that also includes re-launching a beta version of its loyalty program.

A guide to the major trends from the show, this webinar also features learnings from Aptos’ Customer Experience and Overall Integration indexes.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

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