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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Why Disney is Closing 60 Stores

Uncover why Disney is closing at least 60 North American retail stores in 2021, significantly slashing its brick-and-mortar footprint.

Join the RIS & CGT analytics communities on May 18-20 for a virtual experience that provides retail and consumer goods executives with the unprecedented opportunity to learn from and network with the industry’s leading analytic experts from around the world.

Despite the doom mongering, many brick-and-mortar stores are doing very nicely online, and so are smaller e-commerce players, with average e-commerce businesses reporting a 15% increase in annual revenue since April — despite the assumption that the entire retail sector is in crisis mode.

Target plans to invest approximately $4 billion annually for the next several years after record sales growth, but its 2020 triumph is not an overnight success story.

There’s been a lot of attention on the shift to e-commerce in 2020, but much of that was really a shift to omnichannel commerce driven by customers ordering online for in-store or curbside pickup.

It’s not surprising then that, with time spent on mobile spiking by 20% globally this year, retailers are prioritizing a "mobile first" app commerce-led strategy.

Walmart has dropped the $35 minimum order requirement on its 2-hour Express delivery service for all its customers, but its Walmart+ members will be able to access the speedy delivery for less.  Get the details.

Payless has opened its first redesigned retail concept store in North America, kicking off plans to implement an omnichannel experience through an enhanced digital platform and new stores in the next three to five years. Learn how the retailer is infusing augmented reality, touchscreens and more into the brick-and-mortar experience.

Target is enhancing its Apple shopping experiences beginning this month, with upgrades coming to both stores and online.

Macy’s said it expects approximately $10 billion in sales from its digital channels by 2023. Uncover what the retailer is investing in this year to support these goals.

Urban Outfitters has successfully bolstered ongoing customer engagement and sales during COVID-19 through virtual customer experiences. Learn how.

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