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Digital Commerce

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.

Top 5 U.S. Retail Brands 2020

Being the most positively perceived retail brand in the U.S. is a remarkable feat, especially during the challenges 2020 has brought retailers. Uncover which retailers ranked the best and which made the greatest improvement over the past 12 months.

Pivoting Requires Flexibility: How to Get There Without Replacing All of Your IT

Consumer shopping trends are pressing convenience stores to pivot, but many operators have experienced roadblocks in adding modern services. Uncover how tech solutions can provide the flexibility needed to overcome legacy store IT infrastructure without ripping out current systems.

Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.

Consumers around the world intend to spend more on groceries and household goods in the coming weeks, according to a tracker from Deloitte, with both bargain hunting and stockpiling behavior holding steady during the pandemic.

TJX Companies will bring its HomeGoods brand online in the second half of 2021. Uncover how the e-commerce site will allow the retailer to leverage its strength in the home category and the power of its global buying organization.

Those that started the process years ago have an advantage, but there are large numbers of companies that are playing catch-up and within a short period of time will close the gap. The goal for small businesses is to continue the process of making the online purchase experience a good one.

Will the Black Friday to Christmas Eve stretch be boom or bust? Retailers are certainly tasked with a complicated consumer mindset this year, but preparedness and last minute agility will likely be a winning combo. As the industry enters the throes of the holiday season, RIS reviews the latest expert forecasts and findings.

Changes in customer shopping behavior throughout 2020 have accelerated the shift to e-commerce, and Walmart was “well positioned to catch and ride these waves," resulting in U.S. e-commerce sales swelling 79%. RIS takes a look at three things helping Walmart keep up with shifting shopper trends and demand.

Retailers know that many shoppers have learned and adopted new habits over the past several months, having shopped from the comfort of their home for much of 2020. But what does this new retail world really look like right now? And how does it compare to this time last year?

Businesses of all sizes and stripes must navigate a new normal in which digital commerce vies for supremacy, consumers begin their gift-buying earlier than usual, and innovative outreach tactics take on a more prominent role.

Chipotle Mexican Grill opened its first-ever digital-only restaurant, but the concept isn’t new. Hear from experts on why pickup only may need to be adopted in order for retailers to find growth and continued relevance in the face of changing consumer behavior.

More than two years after Amazon bought online pharmacy PillPack, the retail giant is jumping into the pharmacy business with the launch of a new store, Amazon Pharmacy, and an Amazon Prime prescription savings benefit for members. Learn more about this big move.

Walmart is dedicating space in 42 of its regional distribution centers to add “pop-up e-commerce distribution centers” to meet the expected spike in e-commerce orders this holiday season, as well as unexpected peaks in the future. Learn the tech that's making it possible.

To guarantee shoppers can continue shop sales successfully during a period of heightened online traffic, retailers must rely on robust strategies at the back end. So what are some last-minute strategies for retail IT teams to handle the shopping surge that will begin this Black Friday season?

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