Digital Commerce

The Hybrid Store Starts with a Personalized Experience at Home

Online ordering is not for everyone, and so physical retail isn’t going anywhere. This creates a challenge for grocers as they strive to meet customers where they are, making it essential to approach retail from all angles at once.
Collaborative Commerce Is the New Business Imperative

Marketplaces give both direct-to-consumer (DTC) and B2B companies opportunities to collaborate with other companies so everybody wins. Here’s what you should know about opportunities in this growing space.

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Retailers Continue to “Lean In” to the Cloud to Win the Battle on Multiple Fronts

Retailers must take steps to ensure safe and consistent customer experiences delivered via the cloud.
3 Factors to Keep in Mind About Headless Commerce

You’ve probably heard how the right headless strategy can boost conversions, maximize customization and deliver amazing shopping experiences by speeding page load times and delivering full mobile-first functionality. That’s all true, but there’s more to it:
Retaining the New Consumer Through the Power of Technology

As we exit the pandemic, we tapped into the power of the CGT/RIS Executive Council for a look at today’s new consumer, as well as insight into how both brands and retailers can transform them into loyal buyers through technology.
Amazon and Walmart E-com Enhancements Tap Machine Learning

Amazon and Walmart have each beefed up their e-commerce capabilities by tapping into machine learning to reduce out of stocks and better align their real media spend with their business goals.
4 Key Factors In a Headless E-commerce Strategy

Understanding the benefits of this technology strategy requires a look not only at the way a headless platform works, but also how it integrates with the rest of a company’s commerce technology stack and processes.
As Chewy Sales Soar, Labor Shortages Throw Wrench Into Growth Plans

In addition to beefing up its digital experiences, Chewy is allocating investments toward managing the labor shortages that are making staffing its expanding fleet of fulfillment centers a challenge.
CVS Pharmacy Updates Loyalty Program

CVS Pharmacy has made a change to its long-standing ExtraCare Rewards loyalty program and upgraded the CVS App.
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7 Must-Have Digital Transformation 2021 Initiatives For 2021
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Evolving your operations is mission critical for the customer experience
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Future-Proofing Your Supply Chain
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How to Engage Customers: A Digital Reset
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Smart Retail Gets ‘Phygital’: How Digital Technologies Enable the Store of the Future

Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers.

Here our retail magazine provides the latest Digital Commerce news, including omnichannel, e-commerce, unified commerce, chatbots and artificial intelligence, and more.